Senior Delivery Manager - Networks (Ref: 13464)

Ministry of Justice

Hybrid

Expires: Expiring in less than 2 weeks

Flexible

£58,511 - £70,725 per year

Job summary

This position is based Nationally

Job description

Senior Delivery Manager - Networks

Location: National*

Closing Date: 22nd January

Interviews: Week commencing 2nd February

Grade: G7

(MoJ candidates who are on a specialist grade will be able to retain this grade on lateral transfer)

Salary

National: £58,511-£65,329

London: £63,343-£70,725 (which may include an allowance up to £332)

Working pattern: Full-time, part-time, flexible working

Contract Type: Permanent

Number of Vacancies: 2

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

The Role

We’re recruiting Senior Delivery Managers here at Justice Digital to join our warm, collaborative Digital Infrastructure and Security Operations (DISO) team.

This role aligns with the Senior Delivery Manager from the Government Digital and Data Framework

The wider team within Justice Digital is responsible for all infrastructure, end-user computing, onsite support and delivery of technology products. It has responsibility for over 100,000 users across 1,000 locations nationwide.

Senior Delivery Managers ensure teams have the right environment to deliver the vision, products, and services iteratively, and to collaborate, communicate, and focus on what is most important. They work at the heart of teams to provide direction within a service or programme.

Senior Delivery Managers are accountable for building, motivating, supporting and facilitating teams as well as removing obstacles and blockers that get in their way. They challenge approaches inside and outside of the team they are working with and facilitate a focus on the outcome.

Senior Delivery Managers have a deep understanding of agile and lean practices and make judgements on the use of appropriate tools and techniques for their environment. They proactively manage dependencies, identify and manage priorities, overcome obstacles and get the best value against constraints. Delivery Managers may manage risks, budgets and people.

More information around what it is to be a senior delivery manager can be found here.

To help picture your life at MoJ Justice Digital, please take a look at our blog and our Digital and Technology strategy 2025

Key Responsibilities:

We are seeking Senior Delivery Managers to join our Network Capability team. This dynamic team plays a pivotal role in supporting the Ministry of Justice’s critical network infrastructure. By working closely with key internal stakeholders, the team ensures the delivery and maintenance of essential connectivity services that underpin operations for over 100,000 users across 1,000 locations nationwide. This role is pivotal in supporting the delivery of critical digital infrastructure across the Ministry of Justice estate, including Courts, Prisons, Probation Centres, and Offices.

As a senior delivery manager, you’ll be accountable for the effective delivery of complex, high-risk products and services and will have strong communication skills and engage senior stakeholders.

You’ll have experience across a range of products and services, throughout their entire lifecycle, and have greater responsibility and accountability as the main point of escalation. You’ll coach and mentor other delivery managers at different levels.

You’ll be experienced in leading multidisciplinary teams, supporting and continuously improving products of significant scale and complexity.

You’ll be responsible for building, maintaining, and motivating teams; protecting them and ensuring they collaborate to focus on what’s most important.

You’ll coach team members and foster a culture of continuous improvement. You will proactively manage dependencies and risks to overcome delivery obstacles.

You’ll be an active part of the broader delivery management community in Technology Services and MoJ Digital, receiving and providing coaching and mentoring, and you will also have the chance to participate in informal support networks with peers.

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team, please read on and apply!

Benefits

37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.
A £1k per person learning budget is in place to support all our people, with access to best in class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms.
Staff have 10% time to dedicate to develop & grow.
Generous civil service pension based on defined benefit scheme, with employer contributions of 28.97% from April 1st 2024 (Contribution Rates).
25 days leave (plus bank holidays) and one privilege day, usually taken around the King’s birthday. 5 additional days of leave once you have reached 5 years of service.
Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
Wellbeing support, including access to the Calm app.
Nurturing professional and interpersonal networks, including those for Carers & Childcare, Gender Equality, PROUD and SPIRIT.
Bike loans up to £2500 and secure bike parking (subject to availability and location).
Season ticket loans, childcare vouchers and eye-care vouchers.
5 days volunteering paid leave.

Some offices may have a subsidised on-site gym.

Person Specification

Essential:

Technical understanding

You will have demonstrable experience in delivering technical products in multidisciplinary teams.

Agile and Lean practices

You have deep knowledge of and lead on a range of Agile and Lean tools and techniques, with the ability to coach within and outside the team, represent and advocate for these tools and techniques, be innovative, and keep up to date with the latest trends.

You have situational awareness of what the team and the broader organisation are working on. You will ensure that working practices are iterated to achieve effective delivery.

Team dynamics and collaboration

You have experience in ensuring the team's health and can facilitate conflict resolution through open, honest communication. You can accelerate team performance and ensure that work is understood externally.

Creating a safe and collaborative environment to work in is your number one priority, so you are flexible, adaptable and willing to learn. You draw on your skills to recognise how people work best together and to facilitate the best team makeup for the situation.

You help teams maintain a focus on delivery whilst being aware of the importance of professional development.

Maintaining delivery momentum

You have expertise in solving issues and unblocking problems to drive teams and set the pace while ensuring teams are working towards delivery commitments.

You have a proven track record of managing various dependencies across teams, departments or organisations.

Planning

You can use a continuous approach to planning, forecasting, estimating, managing uncertainty, metrics and measurements, contingency planning and road mapping.
Demonstrable ability to focus on value and to challenge and improve organisational processes where it impacts the team.

Communicating between the technical and non-technical

You can communicate effectively across organisational, technical and political boundaries, understanding the context.

You can advocate and communicate what a team does to create trust and authenticity. Can successfully react and respond to challenges.

Financial management

You can report on financial delivery and monitor costs and budgets.

Commercial management

You can act as the point of contact for contracted suppliers. You understand appropriate internal contacts and processes within a government department.

Life-cycle perspective

You recognise deliverables and the right skills to meet these. You work with other agile delivery operations throughout the product life cycle. You find and engage with the appropriate stakeholders at each stage of delivery.

Willingness to be assessed against the requirements for SC clearance.

We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

How to Apply

Candidates must submit a CV (no more than 2 pages) and Personal Statement. Your Personal Statement (no more than 750 words) should highlight your relevant experience and skills, supported by clear examples of work you have undertaken. It must address the following three criteria, listed within the Person Specification. Please structure your response using a separate paragraph for each:

Technical understanding

You will have demonstrable experience in delivering technical products in multidisciplinary teams.

Agile and Lean practices

You have deep knowledge of, and lead on, a range of Agile and Lean tools and techniques, with an ability to coach within and outside of the team, represent and be an advocate for these tools and techniques, be innovative and ensure you keep up to date with the latest trends.

Maintaining delivery momentum

You have expertise in solving issues and unblocking problems to drive teams and set the pace while ensuring teams are working towards delivery commitments.
You have a proven track record of managing various dependencies across teams, departments or organisations as a whole.

Application Guidance

Please access the following link for guidance on how to apply and how to complete a Personal Statement

Application Guidance

A diverse panel will review your application against the Person Specification above.

Successful candidates who meet the required standard will then be invited to a 1-hour panel interview held via video conference.

Should we receive a high volume of applications, a pre-sift based on the below criteria will be conducted before the sift.

Technical understanding

You will have demonstrable experience of delivery technical products in multidisciplinary teams.

In Justice Digital, we recruit using a combination of the Government Digital and Data Profession CapabilityandSuccess Profiles Frameworks. We will assess your Experience, Technical Skills and the following Behaviours during the assessment process:

Leadership

Changing and Improving

Delivering at Pace

Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.

A reserve list may be held for up to 12 months, from which further appointments may be made

Use of Artificial Intelligence

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Terms & Conditions

Please review our Terms and Conditions which set out how we recruit and provide further information related to the role and salary arrangements.

If you have any questions, please feel free to contact digitalanddatarecruitment@justice.gov.uk

Person specification

Please refer to Job Description

Benefits

Alongside your salary of £58,511, Ministry of Justice contributes £16,950 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Access to learning and development
A working environment that supports a range of flexible working options to enhance your work life balance
A working culture which encourages inclusion and diversity
A Civil Service pension with an employer contribution of 28.97%
Annual Leave
Public Holidays
Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Technical understanding

You will have demonstrable experience in delivering technical products in multidisciplinary teams.

Agile and Lean practices

You have deep knowledge of, and lead on, a range of Agile and Lean tools and techniques, with an ability to coach within and outside of the team, represent and be an advocate for these tools and techniques, be innovative and ensure you keep up to date with the latest trends.

Maintaining delivery momentum

You have expertise in solving issues and unblocking problems to drive teams and set the pace while ensuring teams are working towards delivery commitments.
You have a proven track record of managing various dependencies across teams, departments or organisations as a whole.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : SSCL Recruitment Enquiries Team
Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Telephone : 0345 241 5359

Recruitment team

Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://www.jobtrain.co.uk/justicedigital/Job/JobDetail?JobId=933

Attachments

SDM JD Networks Nov 25 (2) Opens in new window (docx, 35kB)

Salary range

£58,511 - £70,725 per year