Senior Homelessness Officer

Roles That Matter

St Helens Borough Council are looking for an experienced officer with the skills and knowledge to lead on the delivery of statutory homelessness duties and jointly supervise the caseloads of a small team of officers. You will join the busy Housing Options team as a Senior Homelessness Officer.

Responding to the issue of homelessness is a key Council priority and statutory duty. With an announcement of long-term funding and a new national homelessness strategy expected shortly, there has never been a more exciting time to join our dedicated and experienced team.

The successful applicant will be responsible for providing a homelessness prevention, relief and main duty response and ensuring customers receive a high-quality service. The applicant will be responsible for supervising team members and ensuring procedures are followed and full and accurate records are maintained.

The successful applicant will also lead on the response to the more complex homeless cases.

Applicants will need to demonstrate that they are able to work as part of a team and establish strong working relationships with internal and external colleagues.

You will show a drive and commitment and a willingness to continuous professional development. In return, we offer flexible working from both office and home.

For an informal discussion, please contact Donna Birch, Team Manager Housing Options, on 07926076449.

If you feel you are the right person for the job, and want to make a difference, we would love to hear from you.

Full Job Description & Person Specification Documents are included with this advert.

We reserve the right to close the advert early, with sufficient applications. Apply early to avoid disappointment.

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St Helens Council is officially recognised as one of the region’s leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training & progression & staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.

Making a Difference

Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people’s lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer..St Helens Borough Council | Jobs | Search here for your perfect career - Home Page

St Helens Council is a Disability Confident Leader. This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process.

Equality & Diversity
St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality & Diversity at St Helens Borough Council can be found here https://www.sthelens.gov.uk/equality

St Helens Borough Council is a Disability Confident Leader. Disability Confident Leader lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.