Senior Manager Continuous Improvement

Job summary

Working in a team led by our Assistant Director Control Environment, the Continuous Improvement Senior Manager will play a critical role in facilitating the delivery of tangible improvements to processes and ways of working across Homes England. You will be joining our small, newly formed team committed to enhancing continuous improvement culture and making positive change to how our internal and external services are delivered.

We have established a continuous improvement framework rooted in the kaizen concept of continual small-scale change, to help us deliver rapid solutions. This is a rare chance to deliver hands on tactical improvements that improve day to day operations, enhancing colleague satisfaction and contributing to the strategic goals of the Agency by improving efficiency and effectiveness.

Working with colleagues from across all Homes England disciplines you will ensure efficient, consistent and effective services are delivered and have the opportunity to build and grow the continuous improvement culture and mindset across Homes England.

The role will work with stakeholders of all grades from across all areas of delivery facing and corporate functions. There are lots of ambitious projects to get involved with and this is an excellent opportunity to enhance day to day delivery through bringing innovative solutions to the table.

Job description

You'll be comfortable working with a multitude of different stakeholders supporting them to identify and implement rapid improvement opportunities across the Agency. You will have an inquisitive and ‘can-do’ mindset with exceptional engagement and influencing skills inspiring confidence as you guide colleagues through the Ci framework to realise benefits. You’ll be proficient in facilitating discussions and workshops to get to the root cause of a problem, quickly able to understand others’ processes and drivers to come up with impactful solutions.

You’ll be comfortable working on multiple improvement initiatives concurrently, through either a lead delivery or support and facilitation role, as well as developing guidance and templates and attending meetings to discuss how CI can enhance operations.

Delivering on a mission as bold as ours isn’t always easy. You will be resilient and comfortable managing stakeholders at a senior level and your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do as an Agency.

As an excellent communicator and experienced facilitator you’ll understand how to manage colleagues, drive work through to completion and be able to demonstrate you can work with others as part of a team in a collaborative, inclusive way.

Person specification

Qualifications, knowledge and experience

• Relevant degree or professional qualification in business, change, operations or process improvement, or equivalent experience.
• Proven experience delivering small-scale continuous improvement initiatives in rapid cycles.
• Strong understanding of CI frameworks, tools and techniques, with ability to apply them effectively.
• Experienced in stakeholder engagement and influencing across all levels.
• Demonstrated ability to lead and manage teams, supporting development and performance.
• Experience producing high-quality reports and insights to inform strategic decision-making.
• Ability to work collaboratively across multi-disciplinary teams and functions.
• Experienced in identifying inefficiencies and implementing tactical solutions that deliver measurable benefits.
• Confident presenter with experience tailoring communications to varied audiences.
• Positive, enquiring mindset with a focus on learning, problem-solving and delivering improvements at pace.

Benefits

Homes England is an executive non-departmental public body with its own terms and conditions, benefits and pension scheme. We are a government agency working in partnership with the private sector and want to employ and retain great people. In return we offer a range of excellent benefits, some of the key benefits include:

Holiday - Homes England offers all staff 33 days annual leave per year in addition to 8 statutory bank holidays.

Working Flexibly - At Homes England we have a strong culture of flexible working and encourage all employees to have a healthy work/life balance. We offer a wide range of potential working patterns, including part time, job share and compressed hours.

Health and Wellbeing - We offer health screening with Nuffield Proactive Health Clinics, a free Employee Assistance Programme which offers confidential support 24 hours a day, 7 days a week as well as access to Occupational Health.

Professional Development - At Homes England we are committed to your continued professional and personal development with learning as one of our core values. We pay for one job-related professional membership subscription per year for our employees.

We also offer an excellent range of family friendly benefits, for example, maternity, paternity, shared parental leave

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

How to apply?

To apply please follow the links to our careers page.

Security

Successful candidates must pass a disclosure and barring security check.

Selection process details

For more information on the role, please see the attached Job Description.

Successful applicants will be advised of the outcome of their application and interviews held as soon as practical after the closing date. Feedback will only be provided if you attend an interview or assessment. We would like to take this opportunity to thank you for your interest in this role and Homes England.

Please note – Homes England has a responsibility to ensure compliance with HMG Baseline Personnel Security Standard to address the potential problems of identity fraud, illegal working and deception generally. To ensure compliance we will carry out a pre-employment Personal Identity and Vetting Report through Experian to meet the standard and you will therefore be asked to provide certain information in order that the verification check can be carried out if you are successful in your application.

Homes England are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are proud to be an equal opportunities employer that values and respects the people who work for us. Our aim is to be an employer of choice, enabling everyone to reach their full potential.

Homes England is committed to protecting the privacy and security of your personal data. For further information please refer to our Privacy Notice which can be viewed here:

https://www.gov.uk/government/organisations/homes-england/about/personal-information-charter

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed disability confident interview scheme for candidates with disabilities who meet the minimum selection criteria.

Further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Name: Recruitment Team

Email: recruitmentinfo@homesengland.gov.uk

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Recruitmentinfo@homesengland.gov.uk
• Email : Recruitmentinfo@homesengland.gov.uk

Recruitment team

• Email : Recruitmentinfo@homesengland.gov.uk