Senior Manager - Enforcement

Gambling Commission

Birmingham

Hybrid

Expires: Expiring in less than 2 weeks

Flexible

£52,000 per year

Job summary

The Enforcement team oversee the Commission’s approach to the case management of regulatory and criminal investigations. This role involves leading the Enforcement team in the analysis, collation, presentation and advice to senior colleagues and executives on complex matters. Additionally, recognising and identifying issues of risk which will include novel, contentious, precedent setting, reputation and financial considerations that may have implications for the Commission.

The Enforcement team leads complex and high-impact investigations into regulatory and criminal matters, helping the Commission deliver its statutory objectives and ensuring gambling is fair, safe and free from crime. Operating across both regulatory and criminal environments, the work is varied, challenging and often high profile. As a senior leader within the team, you will operate in a varied and challenging environment, providing clear direction, sound judgement and leadership on complex, sensitive and novel cases, ensuring investigations are conducted to the highest professional standards and deliver effective regulatory outcomes.

Our offer to you:

Civil Service Pension, with 28.97% employer contribution. Click for more information
26 days’ holiday, rising to 29 days after two years’ service (pro rata)
Holiday purchase scheme (option to buy up to five extra days annual leave)
Flexible working & family friendly policies, minimum 1 day a week in the office however this may need to flex to business need
Ergonomic, fully accessible office, very close to Birmingham New Street Station
Open, collaborative and people focused culture

Job description

Proactively build effective working relationships with key internal and external senior stakeholders and Commissioners, including national and international bodies, agencies and other regulators, providing expert advice and guidance. Ensuring AML specialists contribute to enforcement cases.
Providing senior investigative direction and oversight to both regulatory and criminal cases.
Lead on post-implementation evaluation / lessons learned exercises, ensuring that best practice is captured and disseminated appropriately, fed into other workstreams to deliver continuous improvement in our understanding and handling of issues arising and in the development of future policies
Embed risk and issue management monitoring to identify, assess, prioritise and respond to risks to regulated operator/entity compliance with the Gambling Act 2005 and related Regulations, the Licensing Objectives, the License Conditions and Codes of Practice and other published guidance
Contribute and review the development and delivery of strategies, business planning and operational guidance notes (OGN) in place to maximise the effectiveness of the Commission Enforcement capability
Lead the Issue Management Group and Case Management Group triage process and the wider programme activity. Present case findings to the Commission’s Regulatory Panel and National Lottery Committee and, where necessary, the Gambling First Tier tribunal in disputed cases

The above does not constitute an exhaustive list of duties. The post holder may be required to perform any reasonable tasks commensurate with the level of responsibility at the request of their manager.

Person specification

Experience of leading multi-disciplinary teams including obtaining and considering legal advice
Experience of complex, criminal, or regulatory investigations
Excellent interpersonal and communication skills with a track record of working well and leading a team with experience of developing and maintaining stakeholder relationships, both internally and externally
An ability to prioritise and work to tight deadlines, along with multi-tasking in a fast-paced working environment, whilst still maintaining a strong attention to detail.

Desirable criteria

Knowledge and familiarisation with AML principles and legal requirements
Criminal or Lottery investigation experience
Experience and passion for continuous improvement in a regulatory or investigative environment
Experience of risk and issue management, escalation and mitigation/ resolution

Benefits

Alongside your salary of £52,000, Gambling Commission contributes £15,064 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

Learning and development tailored to your role
An environment with flexible working options
A culture encouraging inclusion and diversity
A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

We value diversity in our workplace and are committed to a culture where each individual is engaged and feels that their contribution is valued and respected. We welcome all applications from candidates who meet the minimum requirements for the role.

To apply for this position, please see the Gambling Commission careers website.

The Gambling Commission have an anonymised recruitment process, so you should not attach a CV to your application. Instead, application questions will ask you to evidence how your personal skills, qualities and experience match the essential criteria for the role.

The selection process for this vacancy will comprise of an interview consisting of competency and technical questions and may include a presentation. To prepare for your interview please familiarise yourself with the STAR technique for answering interview questions.

The closing date for this role is midnight on 1st November 2026.

Interviews are expected to be held week commencing 23rd November 2026.

Please ensure you have the right to work in the UK before applying as we are unable to provide visa sponsorship.

Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

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Contact point for applicants

Salary range

£52,000 per year