Senior Officer - Planning and Data

Job summary

The role:

Working for Compliance means translating regulation into action and making sure the industry understands and adheres to the legislation set out to protect the public’s interests. Working specifically within the Compliance Assurance team you will focus on the development and maintenance of data reports and planning tools to inform a schedule of diverse activity, ensuring Compliance resource is deployed effectively targeting areas of risk.

Job description

Your responsibilities:

• It’s about planning: You will contribute to the development of a rolling plan of Compliance activity, and you will take responsibility for the day-to-day maintenance of the plan, ensuring it can flex to meet changing priorities and resource levels.
• It’s about Data: You will build reports and analyse operational data to identify themes and trends to inform risk-based planning. You will oversee and facilitate ongoing data quality and work closely with quality assurance colleagues to address issues.
• It’s about collaboration: You will work effectively across teams, including with senior colleagues, to share insights from your data analysis. You will be able to clearly explain your recommendations and be comfortable working through any potential challenge to these.
• It’s about continuous improvement: You will use your insight to work with senior colleagues across Compliance to continuously review our approach to risk-based planning.
• It’s about making this a great place to work: You will role model our ways of working and ensure you are committed to working within and supporting an environment that embraces diversity and equality.

The above does not constitute an exhaustive list of duties. You will be required to perform any reasonable tasks commensurate with the level of responsibility at the request of your manager.

Person specification

What we’re looking for:

Essential criteria:

• Experience of using Microsoft Projects and Planner to build and maintain planning schedules and track progress against plan
• Experience of using SQL and Power BI to build and maintain data sets which can be used to support risk-based planning decisions and inform reporting
• Ability to make evaluative judgements based on analysis of a diverse range of data including outcomes, operational events and complaints data. You will have experience of identifying trends and patterns within data and be able to articulate those in a range of formats.
• Capable of engaging with both internal and external stakeholders at different levels, with the ability to clearly communicate outcomes and recommendations to senior colleagues.

Desirable criteria:

• Experience of working in a regulatory environment
• Knowledge of the gambling industry
• Experience of using R and/or Python

Benefits

Alongside your salary of £38,719, Gambling Commission contributes £11,216 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Our offer to you:

• Civil Service Pension, with 28.97% employer contribution. Click for more information
• 26 days’ holiday, rising to 29 days after two years’ service (pro rata)
• Holiday purchase scheme (option to buy up to five extra days annual leave)
• Flexible working & family friendly policies
• Ergonomic, fully accessible office, very close to Birmingham New Street Station
• Open, collaborative and people focused culture

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Your application:

We value diversity in our workplace and are committed to a culture where each individual is engaged and feels that their contribution is valued and respected. We welcome all applications from candidates who meet the minimum requirements for the role.

To apply for this position, please see the Gambling Commission careers website.

The Gambling Commission have an anonymised recruitment process, so you should not attach a CV to your application. Instead, application questions will ask you to evidence how your personal skills, qualities and experience match the essential criteria for the role.

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

The selection process for this vacancy will comprise of a job-related test and an in-person interview consisting of competency and technical questions. To prepare for your interview please familiarise yourself with the STAR techniquefor answering interview questions.

The closing date for this role is midnight on Sunday 17th May 2026.

Interviews are expected to be held week commencing 25th May 2026.

Please ensure you have the right to work in the UK before applying as we are unable to provide visa sponsorship.

Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.

About us:

The Gambling Commission is the regulatory authority responsible for overseeing and regulating gambling activities in the United Kingdom. Our primary role is to ensure that gambling is conducted fairly, openly, and free from crime, while also protecting vulnerable individuals from harm.

We regulate various forms of gambling, including casinos, bingo, sports betting, and lotteries, and issues licenses to operators. We are committed to ensuring a safe and responsible gambling environment, promoting transparency, and enforcing compliance with legal standards to maintain public trust in the industry.

We’re proud to have notable industry recognition, including the Regulatory Excellence Award from the International Association of Gaming Regulators (IAGR). This prestigious award recognized the Commission's international leadership in enhancing consumer protection through industry collaboration.

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Please apply if you want to be part of an organisation that is force for good!

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : recruitment@gamblingcommission.gov.uk
• Email : recruitment@gamblingcommission.gov.uk

Recruitment team

• Email : recruitment@gamblingcommission.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel a department has breached the Recruitment Principles. If you feel your application has not been treated in accordance with the recruitment principles and you wish to make a complaint, you should contact Governance, Gambling Commission, Victoria Square House, Victoria Square, Birmingham B2 4BP in the first instance. If you are not satisfied with the response you receive from us, you can contact the Civil Service Commission.

Attachments

Senior Officer Planning & Data Job Advert (COMP55) Opens in new window (pdf, 169kB)