Senior Operations and Planning Manager, Judicial College, Judicial Office (Ref: 17197)

Job summary

This position is based Nationally.

Job description

Senior Operations and Planning Manager (SEO), Planning and Operational Support (POpS) Team, Judicial College, Judicial Office

Overview

The purpose of the role is to provide strong operational leadership of the judicial training programme, with specific focus on one of the Tribunals and Coroners, Courts or Magistrates training programmes.

You will lead a team of circa 25, across different locations, to ensure the training events within the relevant training programme are planned, organised and delivered to a high standard.

You will work with the POpS senior management team to support the planning and delivery of the current and future training programme each year and to create a flexible, high-performing and resilient POpS team.

The role will be the key driver of leadership standards, culture, communication and structure within your team – planning strategically to ensure resources and workload are managed effectively.

You will work very closely at a strategic level with our judicial training teams, Directors of Training, other teams in Judicial College, Judicial Office and in the wider justice system.

Overview of Judicial Office

The Judicial Office (JO) reports to, and is accountable, to the Lady Chief Justice (LCJ). It was established in 2006 to provide support to the LCJ and to the wider judiciary in upholding the rule of law and in delivering justice impartially, speedily and efficiently, following the Constitutional Reform Act 2005.

In addition, we support, and are accountable to, the Senior President of Tribunals, whose responsibilities extend to Scotland and Northern Ireland.

The JO is an interesting and unique place to work. Everything we do is in support of upholding the independence and impartiality of the judiciary. We work closely with HM Courts & Tribunals Service (HMCTS), the Ministry of Justice (MoJ) and others across Government as well as with the legal professions.

We are an Arm’s Length Body sponsored by the Ministry of Justice. This creates an interesting and complex environment in which to work where we agree our priorities with the senior judiciary and receive our funding to deliver them from the Ministry of Justice. The Judicial Office has been through a period of significant growth resulting from an expansion of our remit and responsibilities.

See JO staff talk about working here: https://design102.wistia.com/medias/uhgtmbtnlv

Hybrid Working Requirement

This position is eligible for hybrid working (current minimum requirement for time spent at base location is 60%, which is subject to business requirements).

Overview of Team

The Judicial College is part of Judicial Office and provides training courses and guidance for 24,000 judicial office holders on behalf of the Lady Chief Justice, Senior President of Tribunals and Chief Coroner. Its vision is to be a world leader in judicial education. This is an exciting time to join the College as it continues to deliver, develop and enhance the training programme at a time of change across the justice system.

The Planning and Operational Support (POpS) Team is the delivery engine and customer facing hub of the College, providing planning and organisational support to around 1900 judicial training events across the UK a year. The POpS team is based over three main sites – Loughborough, London and Leeds. We make good use of flexible and remote working across our offices.

Key Responsibilities

• Lead, and provide strategic direction to, your team to organise all events within the relevant judicial training programme.
• Ensure effective and appropriate leadership and management of circa 25 staff to support
• high performance,
• empowerment and clear expectations
• staff wellbeing
• effective communication
• learning and development
• performance management
• reward and recognition.
• Drive standards in considerate management of key HR processes such as absence management and conduct and discipline.
• Be an active member of the senior management team, working collaboratively to the leadership, flexibility, resilience and culture of POpS and be a key partner for other part of Judicial College. Lead on cross POpS initiatives and improvement and a key contributor to operational delivery plans and actions.
• Through strategic operational planning, ensure that your team has the appropriate staff and financial resources to deliver any training required.
• Ensure that the team complies with its responsibilities for course organising and delivers a high and consistent standard of service to delegates, the judicial training teams and other stakeholders.
• Contribute to the monitoring and management of the judicial training budget by overseeing the provision of reporting required from your team to support accurate forecasting of spend, reporting on risks and pressures and ensuring value for money.
• Be a critical partner, working closely and collaboratively with the Planning team, in forward planning the training programme, understanding the judicial recruitment landscape and responding to new training needs.
• Develop and facilitate continuous improvement to assist POpS to be a high-performing customer service delivery unit.
• Ensure you and your team maintain key and effective relationships with senior judiciary including Course Directors, judicial training teams, Directors of Training, College Board and judicial training committees on operational matters and plans for training to ensure the highest standard of customer service is provided by the Judicial College and continuous improvement is prioritised.

Essential Skills

The successful candidate will be able to demonstrate:

• Experience in planning and organising a sizeable schedule of operational delivery with the ability to make effective decisions on prioritisation, how to make best use of your resources to achieve both short- and long-term results and to drive continuous improvement.
• Excellent leadership skills including the ability to manage through change and motivate teams and build capability and resilience. A track record in leading a team across different grades to deliver a programme of work at pace
• The ability to build effective working relationships with a range of senior internal and external stakeholders including our customer base, the judiciary.
• The ability to develop a good understanding of the work of POpS and the judiciary.

Desirable Knowledge, Experience and Skills

• Experience or understanding of the judiciary or justice system.

Behaviours

We’ll assess you against these behaviours during the selection process:

• Leadership (lead)
• Managing a Quality Service
• Communicating and influencing
• Changing and improving

Assessment process at application

This vacancy is using Success Profiles.

You are asked to provide a statement of suitability (max. 500 words) and three behaviour examples on Leadership, Managing a Quality Service and Communicating and Influencing (max. 250 words each). Your statement of suitability should set out your interest in the role and how you meet the essential criteria. Applications may be sifted on the Statement of Suitability and lead behaviour - Leadership - if a large number are received.

Assessment process at interview

During the panel interview you will be asked behaviour-based questions (using the four behaviours above) to explore in detail what you are capable of and you will also be asked strength-based questions to explore what you enjoy and your motivations relevant to the job role.

There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.

Interviews will be held remotely, via MS Teams. Interview dates will be confirmed with candidates in due course.

Security clearance required:

- CTC

Please note:

Central Government policy dictates that applicants for National Security Clearance must be a resident in the UK for these minimum periods:

- CTC - 3 years

Person specification

Please refer to Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Managing a Quality Service
• Communicating and Influencing
• Changing and Improving

Benefits

Alongside your salary of £42,914, Ministry of Justice contributes £12,432 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SSCL Recruitment Enquiries Team
• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
• Telephone : 0345 241 5359

Recruitment team

• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://jobs.justice.gov.uk/careers/JobDetail/17197?entityId=17197