Senior Policy & Proposition Manager (Money Guidance)

Job summary

Senior Policy & Proposition Manager (Money Guidance)

£83000 per annum

Bedford

Permanent

Hybrid Working

Ready to make a real difference? Join us at the Money and Pensions Service (MaPS) as a Senior Policy & Proposition Manager. This is your chance to play a meaningful role in helping people across the UK build stronger financial futures and to do it as part of a supportive, energetic team.

Why This Role Matters

In this role, you’ll have the opportunity to lead the ongoing development and delivery of high‑quality money guidance services and propositions, ensuring they remain insight‑led and responsive to customer needs and market changes. You’ll shape and enhance the money guidance we offer, working closely with fellow Senior Managers to support customers in building their financial understanding, confidence, and long‑term wellbeing.

You’ll join a team that’s passionate, collaborative, and driven by the belief that financial confidence should be something everyone can access.

Job description

What You’ll Be Doing

The Senior Policy & Proposition Manager (Money Guidance)will report directly to Head of Policy and Propositions and will be responsible for:

• Support the team by providing direction, prioritisation, and coordination
• To develop and articulate policy positions, that are aligned with MaPS strategic plan.
• Communicate MaPS policy and strategic positions effectively to both internal and external stakeholders, including Senior Leadership.
• Support the Head of Money & Pensions Policy and Propositions, representing MaPS externally with key stakeholders and at speaking events.
• Lead the development and refinement of money guidance propositions, tools, and content.
• Championing best practice in proposition design with our customers at the heart.
• Ensure guidance materials remain accurate, compliant, and aligned with organisational priorities.
• Understand stakeholder requirements (policy makers, customers, operations) to design and develop propositions.
• Review customer insights, research, and performance data to inform improvements and guidance maps.
• Work with internal stakeholders (e.g., digital, operations, insight, editorial) to ensure guidance is both user-focused and operationally deliverable.
• Prepare structured recommendations and briefing materials for Leadership.
• Develop and maintain strong relationships into central Government, regulators and industry.
• Engage colleagues across the organisation to ensure teams and functions understand key policy risks and opportunities and proposition implications in own areas of responsibility.

Person specification

What You’ll Bring

To be successful in this role, you’ll need:

• Experience in financial services, money guidance, financial wellbeing, consumer guidance, or a related field.
• Strong analytical skills with the ability to interpret insight, research, and evidence.
• Proven ability to build and maintain effective relationships with a wide range of stakeholders.
• Experience in proposition development and delivery.
• Excellent written and verbal communication skills, with the ability to explain complex issues clearly to non‑technical audiences and produce high‑quality briefings.
• A collaborative approach and the ability to manage a varied workload.
• A customer‑centred mindset focused on delivering meaningful outcomes.
• Confidence leading or coordinating work in a fast‑paced environment.
• Strong planning and project management skills, with the ability to manage timelines, resources, and quality.

Benefits

About Us

MaPS is based in bright, modern offices in Bedford, and we’re here to help people across the UK feel more confident and informed about their money.

Our values guide how we work together:

• Caring – for colleagues and the communities we support
• Connecting – building supportive, positive relationships
• Transforming – creating impact that truly matters

We’re proud to foster an inclusive, welcoming culture. Our colleague networks include LGBTQ+, neurodiversity, women’s health, men’s health and ethnicity groups — and we welcome applications from all backgrounds.

What We Offer

• 30 days’ annual leave plus bank holidays
• Pension (2:1 matched contribution up to 10%)
• Season ticket loan
• Cycle to work scheme (up to £3,000)
• Subsidised eye tests & flu jabs
• Life assurance
• EAP Assist & Life
• Enhanced family and sick pay
• 2 paid volunteering days
• Recognition scheme
• Retail discounts portal

Flexible Working

We believe work should fit around life. This Bedford‑based role offers genuine flexibility so you can balance work, family, and personal commitments. We come together for purposeful team collaboration to stay connected and drive great results.

Career Development
We love supporting internal growth and progression, while continuing to follow fair and open Civil Service recruitment practices.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Our Recruitment Process

We keep things simple, fair, and transparent:

Stage 1: Application review – a member of our Talent team will review your CV and cover letter

Stage 2: If successful at Application review, you will be invited to book in for a Telephone Interview (up to 30 mins)

Stage 3: Final stage interview with the hiring panel

Everything we do aligns with the Civil Service Commission’s Recruitment Principles.

Important Information About Applying

• Please apply only via official MaPS links - we can’t accept applications via email or unauthorised sites.
• MaPS is unable to offer visa sponsorship.

Reserve List: If you're successful at interview, we may place you on a reserve list for up to 6 months. If a similar role becomes available, you may be offered it without the need for another assessment.

If you believe your application hasn’t followed the Civil Service Commission’s Recruitment Principles, you can contact resourcing@maps.org.uk. If unresolved, you may then contact the Civil Service Commission.

Job Reference: MaPS01112

Close Date: 15/03/26

Feedback will only be provided if you attend an interview or assessment.

Security

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Nick Heron
• Email : nicholas.heron@reed.com

Recruitment team

• Email : nicholas.heron@reed.com