Senior Practitioner (Quality Assurance)

Job Description

Job Title: Senior Practitioner (Quality Assurance)
Salary: £45,624 – £52,038 per annum
Grade: F
Contract Type: Permanent
Working Hours: 37

A great opportunity has arisen to join our Adult Social Care service as a Senior Practitioner (Quality Assurance). We are looking for someone who is passionate about improving practice, strengthening outcomes, and ensuring that the people we support receive consistently high‑quality, person‑centred services.

About the Role :

The role will focus on reviewing casework, identifying areas of good practice, and highlighting where improvements are needed. You’ll work closely with managers and frontline practitioners to support learning, drive continuous improvement, and embed strengths‑based, legally compliant practice across Adult Social Care. This is an ideal role for someone with strong analytical skills, a keen eye for detail, and the confidence to challenge, influence, and support teams to deliver excellent standards of care.

Key Responsibilities

• Quality Monitoring & Evaluation
• Conduct audits, case file reviews, and thematic evaluations across adult social care teams.
• Use agreed quality assurance tools to assess compliance with local and national standards.
• Undertake announced and unannounced visits to care providers and community services.
• Practice Improvement
• Identify areas of good practice and areas requiring improvement.
• Work collaboratively with practitioners, managers, and providers to develop action plans.
• Support learning and development initiatives based on audit findings.
• Data & Reporting
• Analyse performance data and produce reports for senior leadership and governance boards.
• Contribute to the development of dashboards and KPIs to track service quality.
• Present findings at internal and external meetings, including safeguarding and commissioning forums.
• Stakeholder Engagement
• Build effective relationships with internal teams, external providers, service users, and carers.
• Promote co-production and feedback from people with lived experience.
• Ensure services meet statutory requirements under the Care Act, Mental Capacity Act, and safeguarding legislation.
• Escalate concerns appropriately and contribute to safeguarding enquiries and reviews.

This role offers the chance to make a real difference by driving high‑quality, person‑centred practice across Adult Social Care and ensuring that the people we support receive safe, consistent, and empowering services.

What We are Looking For :

We’re looking for someone who has:

• Strong experience as a Senior Practitioner within Adult Social Care, with a solid understanding of strengths‑based and legally compliant practice.
• Proven ability to review, analyse, and quality‑assure casework, identifying both good practice and areas for improvement.
• Confidence in offering constructive challenge and professional guidance to support practitioners and managers.
• Excellent communication skills, with the ability to influence, coach, and build positive working relationships across teams and partner agencies.
• A reflective, solution‑focused approach, with a genuine commitment to improving outcomes and ensuring high‑quality, person‑centred support.
• Strong organisational skills and the ability to manage competing priorities while maintaining attention to detail.

Essential qualifications: Diploma in Social Work, BA (hons) or equivalent social work qualification and be registered with Social Work England (SWE).

DBS Check: Enhanced with Adults Barred List is required for this post

Benefits of Working with Us

At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:

• Generous annual leave entitlement
• Local Government Pension Scheme
• Flexible and hybrid working opportunities (where applicable)
• Ongoing training and professional development
• Employee assistance programme and wellbeing support
• Staff discounts and local offers
• A supportive and inclusive working environment

Important Dates

Closing Date (Redeployment Only): 8th January 2026

Closing Date (Internal & External): 18th January 2026

Interview Date: To Be Confirmed

Additional Information

If you have any questions about the role or interview process, please contact:

Trudy Marfo-Amponsah (Service Manager)

Tmarfo-amponsah@thurrock.gov.uk: | 07769 301465

To view the Job Profile and Person Specification, please follow the link below:

Download Job Profile (PDF Document)

Application Requirements

As part of the Safer Recruitment process, Gap Management is required for all Safeguarding roles. Please complete the Gaps in Employment grid provided (refer to the example document for guidance) and upload it under Miscellaneous Documents as part of your application.

If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications.

Gaps in Employment Form

Gaps in Employment Example

About us

Why Thurrock?

Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.

Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead.

This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.

Our location

Thurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents.

We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes.

Thurrock is just half an hour journey away from the centre of London by train and well connected by road.

Staff benefits

We offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.

Further information can be found here Employment benefits | Working for the council | Thurrock Council

Equality, Diversity & Inclusion

Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification.

We serve a diverse community where people are different yet equal. Diversity underpins everything we do.

For further information about Thurrock Council please visit our website: Thurrock Council