Senior Quality Monitoring Officer

Senior Quality Monitoring Officer

Band: 10, Salary: £42,838 - £47,181 p.a.

37 hours per week

Do you have significant experience in Quality Assurance or Contract Monitoring in a health and/or social care?

We have anexciting opportunity for a full-time Quality Monitoring Support Officer to join us within Adult Social Care (ASC).

What is the role

Reporting to the Contracts and Commissioning Team Manager, the role iswithin the newly formed Quality Monitoring team, supporting the monitoring of Health and Social Care contracted services across the city. Effective monitoring of services is essential to ensure good quality care is being provided to keep people safe.

The role will lead a team on the delivery of high-quality care services by conducting quality assurance and contract monitoring activities using a quality assessment tool such as Provider Assessment and Market Management Solution (PAMMS) or alternative tools. Supporting continuous improvement across commissioned ASC services, ensuring compliance with contractual, regulatory and quality standards.

As well as conducting full and focussed quality assessments you will oversee the planning and execution of quality monitoring visits. You will develop and maintain quality improvement plans and carry out follow up inspections and provide ongoing support to ensure improvements are embedded. You will analyse quality assessment date and produce reports and dashboards for managers, commissioners and stakeholders. In addition, you will act as a senior point of contact for providers, coaching and mentoring them and internal team members as well as providing day to day supervision , guidance and support to Quality Monitoring Officers. This will involve allocating work, monitoring performance and ensure consistency and quality in assessments and reporting.

For full details of the role please look at the job profile.

Who is the person

You will be a registered nurse, social worker or allied health professional (AHP) registered with HCPC (or relevant successor body) or NMC or registered manager in a care service or have equivalent work experience. With experience of working in a health and social care setting you will have significant experience in Quality Assurance or Contract Monitoring as well as knowledge of CQC standards and inspection frameworks. You will have excellent analytical, communication and report writing skills as well as the ability to lead projects and manage competing priorities effectively. With a strong understanding of adult social care services and relevant legislation you will be able to communicate difficult and controversial issues including performance and change. You will also have experience of mentoring or supervising staff.

Please read the job profile for the full details of who is the person.

About Portsmouth City Council

What we can offer you:

Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.

Read more about working at Portsmouth City Council and our benefits on our careers portal homepage: Careers Portal - Find jobs with Portsmouth City Council

Additional Information:

How to apply:

Remember to demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had.

For an informal discussion about this opportunity please email lin.churches@portsmouth.gov.uk.

We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found atEquality, diversity and inclusion - Careers portal. We are committed to offering an interview to all those candidates that qualify under one of our commitments and meet the minimum criteria, however for roles that receive a large number of applications, this is not always possible, and we will select the candidates that best meet the minimum criteria.

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may go into spam/junk folders.

Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk. or call the recruitment team on 023 92 616800