Senior Regulatory Engagement Manager

Regulator of Social Housing

Hybrid

Expires: Expiring in less than 2 weeks

Housing

Full time

£74,159 - £89,502 per year

Job summary

We are looking for a Senior Regulatory Engagement Manager to join us, as part of the regulator’s multi-disciplinary frontline regulatory teams.

The Regulator of Social Housing (RSH) regulates for a viable, efficient, and well governed social housing sector able to deliver quality homes and services for current and future tenants. We do this by setting standards and carrying out robust regulation, taking appropriate action where needed.

With a career at RSH you’ll be joining an organisation that gives you the opportunity to make a difference to people’s lives, regulating a sector that houses 4 million people across England.

Job description

Working as part of our Regulatory Engagement Directorate, you will lead the delivery of effective regulation of landlords as we make sure they are well run and financially viable. Our regulation continues to drive social landlords to deliver improvements in the safety and quality of homes and engage with tenants in the delivery of services.

As Senior Regulatory Engagement Manager (SREM) you will play a key part in this. You will be responsible for the delivery of effective engagement for the team’s portfolio of landlords, directly leading on those that are larger and/or more complex and overseeing, supporting and advising colleagues in the delivery of assessments and inspections of how landlords are delivering against regulatory standards.

Leading a team of regulators to engage with landlords, you will ensure that regulatory activity is focused on seeking evidence of the effectiveness of a landlords governance and management of strategic risks, whether they are viable and the extent to which they delivery good service outcomes, transparency and accountability to their tenants. Where improvements are required, you will lead the design of follow up interventions and monitoring of delivery. You will also support the Assistant Director in ensuring that regulatory strategies, inspections, responsive engagement and interventions are appropriate and timely, and that the team’s resources are aligned with a risk-based regulatory approach. You will also be a key part of your wider team’s management, with responsibility to develop more junior staff, line management, and contribute to wider organisational development.

Person specification

As the successful candidate, as well as strong leadership and programme management skills, you will have a relevant degree or equivalent experience in governance, risk management, housing management or finance-related matters. You will have a good understanding of how to assess the strategy, operations and key processes on a risk-basis, and experience of managing external relationships with executives, and boards with credibility. Good financial awareness and ability to work with economic or financial data would be beneficial.

You will have experience of dealing with issues within the principles of good corporate governance, and the ability to evaluate how an organisation has applied those principles. You should also have excellent analytical evaluation skills, with the ability to exercise sound professional judgement to reach evidence-based conclusions, as well as excellent oral and written communication skills for a range of audiences.

You will demonstrate experience in the management of matrix and hybrid teams, proactive talent development and thoughtful line management, and an interest in team building and contributing to wider organisational strategies and development.

Benefits

Alongside your salary of £74,159, Regulator of Social Housing contributes £21,483 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.General Information:

Why work at RSH?
At RSH, we offer a fantastic range of benefits including a 35 hour working week, 33 days annual leave and access to the Civil Service Pension Scheme.

Our staff survey results consistently show that our staff think that the best thing about working at the RSH is our flexible and hybrid working, along with our family friendly policies that support work-life balance.

We also offer access to our staff discount scheme, cycle to work scheme, a Nuffield Health Screening; and a range of other well-being focussed benefits. Full information on this and our other fantastic benefits is available on our website.

Location
We operate a hybrid model of working with a mix of office and home working, as well as offering a range of flexible working arrangements.

This role can be based out of any of RSH’s core offices in Bristol, Birmingham, Manchester and Leeds,. Our Manchester and Bristol offices will be relocating during 2026/27, however will remain within the city centre. The role will involve some travel within England between our offices, including onsite visits to social housing providers.

Benefits and Salary
At RSH, we offer a competitive salary along with a range of excellent benefits; full information is available on our website.

The salary for this role is a spot salary within the given range, which will normally be the minimum of the range. There is no incremental progression through a pay scale. Annual salary reviews are determined by the government pay award.

Things you need to know

Application process
For more information on the role, please see the attached Role Profile.

To apply, please complete the online application form on the RSH careers site detailing your experience. We will also ask you to answer specific role related questions, detailing how you meet the criteria of the role, which will be used in assessing your application. Guidance on the application process is available on our website.

Candidates must have valid right to work in the UK, as unfortunately we are unable to provide sponsorship and must also meet the requirements outlined in the Civil Service Nationality Rules. Please see our website for more information.

Commitment to equality and diversity
Our anonymous shortlisting process helps to ensure fair and consistent recruitment decisions, based solely on skills and experience.

We are a Disability Confident Employer and shortlist those who best meet the minimum criteria as part of our commitment.

We are passionate about building a diverse and inclusive workplace, where everyone feels valued and respected and has the opportunity to thrive. We welcome applications from individuals of all backgrounds, beliefs, identities and life experiences, recognising that varied perspectives enrich our organisation.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Interviews
Interviews are expected to take place w/c 11th May and will be held via Microsoft Teams. We expect this to be a one stage interview process.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Salary range

£74,159 - £89,502 per year