Senior Supervisor

We’re looking for a Senior Supervisor to join Peabody Group Maintenance (PGM) and lead the delivery of high-quality property services across Chelsea and Kensington. In this pivotal role, you’ll oversee all repairs and maintenance, provide technical and commercial support to your supervisory team, and deputise for the Regional Manager when required. You’ll work closely with Peabody’s Locality Teams and supply chain partners to drive service improvements, ensure compliance, and deliver exceptional customer experiences. Acting as a visible and inspiring leader, you’ll set clear objectives, monitor KPIs, and foster a culture of collaboration, accountability, and continuous improvement.

What you'll do

On a day-to-day basis, you’ll lead and manage the Supervisory Team and operatives, ensuring all repairs and maintenance are delivered efficiently and to a high standard. You’ll review performance data, carry out post-inspections, and implement improvements to enhance productivity and customer satisfaction. You’ll manage subcontractors, monitor compliance with health and safety requirements, and ensure toolbox talks and scorecard delivery are completed. You’ll investigate complaints, resolve service recovery cases promptly, and work closely with internal teams to maintain strong relationships and deliver seamless services. You’ll also take responsibility for training needs within your team and support the development of a ‘one team’ culture across PGM.

What you'll need

• Extensive workforce management experience across multi-trade environments
• Proven experience managing subcontractors and large-scale works
• Strong knowledge of health and safety legislation and compliance requirements
• Excellent time management, communication, and stakeholder engagement skills
• Proficiency in IT systems and ability to analyse performance data to drive improvements
• A full and valid UK manual driving license

Why Join Us?

When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer

• 25 days’ annual holiday, plus bank holidays
• two additional paid volunteering days each year
• flexible benefits scheme, including family friendly benefits and access to a discount portal
• 4 x salary life assurance
• up to 10% pension contribution

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

If you have any questions about this role, please email Talent Specialist, Chloe Singleton at chloe.singleton@peabody.org.uk

Interviews will be taking place Tuesday 17th February face to face at our Walthamstow office.

We reserve the right to close this advert early if we receive a high volume of suitable applications.

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.