Senior Support Worker

Senior Support Worker – Young People’s Supported Housing

Are you passionate about making a difference in the lives of vulnerable young people?

We’re looking for a proactive, inspiring Senior Support Worker to lead and support a team of Housing Support Workers at an Ofsted-registered scheme in St Albans. These services provide accommodation and trauma-informed support to young people aged 16–25 with complex needs, helping them build independence and move towards long-term housing.

About the role:

In this role, you’ll lead by example - supporting and motivating your team to deliver high-quality, person-centred care. You’ll ensure safeguarding and risk management are prioritised, oversee personalised support plans, and promote a culture of trust and emotional safety. You’ll also facilitate one-to-ones, team meetings, and training sessions, while working closely with partner agencies to ensure the best outcomes for young people.

Your responsibilities will include:

• Leading and supporting a team working across 7-day shifts, including weekends.
• Ensuring trauma-informed, person-centred support plans are in place and regularly reviewed.
• Responding promptly to safeguarding concerns and liaising with external agencies.
• Supporting young people to develop life skills and prepare for independent living.
• Promoting a positive, collaborative team culture.

About you:

• Experience working with vulnerable teenagers aged 16–25.
• Proven ability to lead or supervise a team in a 24/7 support environment.
• Strong understanding of safeguarding and trauma-informed care.
• A Level 3 qualification in social care, youth work, or housing (or willingness to work towards it).
• Excellent communication, empathy, and resilience.

Why Join Us?

When you join Peabody, you’re joining a team guided by our values – Compassionate, Inclusive, Accountable, Empowering, and Collaborative. We believe in creating a workplace where everyone feels supported, included, and empowered.

We offer:

• Up to 25 days’ annual leave plus bank holidays.
• Flexible benefits package – including healthcare, dental, and lifestyle discounts.
• 4x life assurance.
• Paid qualifications and apprenticeship opportunities.
• Two additional paid volunteering days each year.
• Family-friendly policies.
• Up to 10% matched pension contribution.

Please read before applying:

• We are unable to provide visa sponsorship, so you must have the right to work in the UK.
• As part of your application, we’ll ask you to answer a few questions to help us understand your suitability for the role, including one focused on our values.
• The successful applicant for this position will have to take part in an on-call rota.
• Interviews will be held on Teams between 15th December to 23rd December.

If this sounds like the right role for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

If you need to ask us anything else at all, feel free to drop an email to Talent Specialist Harry.lund@peabody.org.uk.