Senior Sustainable Travel Officer

Job Description

Organisation: Leicestershire County Council

Work Location: County Hall, Glenfield, Leicester, LE3 8RA

Salary: £35,451 - £39,165 per annum (Pro rata for part time) (Pay award pending)

Working Hours: 37 hours per week

Contract Type: Permanent

Closing Date: 17th May 2026

Interview Date(s): Week Commencing 1st June 2026- Date TBC

This is an exciting opportunity for a driven and ambitious individual who has an interest in Sustainable Travel and to work within a large and multi-faceted team to drive forward the council's sustainable travel agenda.

This post will play a key role in actively managing subsidised local transport services, will use customer feedback and data analysis to inform decisions and service design, and work closely with transport providers to contribute to the overall delivery and improvement of local public transport provision around the county.

The work of the wider team includes the promotion of cycling, walking, car-sharing and public transport, the management of the council’s supported passenger transport network and the council’s extensive Public Rights of Way network.

About the Role

We are looking to recruit a Senior Sustainable Travel Officer at 37 hours per week to help manage and deliver the functions of Passenger Transport, Enhanced Partnership and Sustainable Travel projects.

This post will be part of a team of contract managers and will actively manage a portfolio of subsidised local bus service and demand responsive transport contracts.

Key aspects of the role will be tendering, awarding and monitoring passenger transport contracts and operational service performance as well as contributing to the process of developing and implementing local transport services and service improvements.

The duties of the post will include the collection and analysis of quantitative and qualitative transport usage data, preparing service reviews and reports, in addition to implementing solutions to resolve performance issues and customer queries.

The post holder will also be required to ensure service compliance in accordance with contract specifications, this would be achieved through the effective use of inspections and enforcement, and by creating and maintaining strong relationships with the transport providers.

About You

To apply for this post, you must:

• Qualifications: Degree or equivalent relevant qualification Or Proven relevant experience in the areas below ;
• Good knowledge and understanding of active and sustainable travel and transport, together with a customer-focused approach where the customer experience is central to the delivery of the service
• Experience of developing and influencing successful relationships with internal and external stakeholders and partners, such as schools, businesses, transport operators and communities.
• Excellent verbal and written communication and presentation skills including communicating at all levels and to a wide range of audiences effectively with understanding, tact, and diplomacy, whilst maintaining an objective, assertive and professional stance
• Effective time, resource and project management skills, to be able to work in a team environment, to manage varied workloads and an ability to work to tight timescales and to agreed targets.
• Excellent ICT skills, including a knowledge and understanding of Microsoft office programmes particularly within Microsoft Excel and use of bespoke databases and map-based programmes. In addition to strong numerical and analysis skills, with keen attention to detail, and an ability to work with large data sets, summarise information and prepare reports.
• Experience of working in a procurement or contract management environment including negotiation with external providers or agencies.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Bhavesh Mistry – Sustainable Travel Manager

Telephone: 0116 305 7252

Email: bhavesh.mistry@leics.gov.uk

How to Apply

At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.

If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement (maximum 500 words) that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.

By applying for this post, you agree to our Terms and Conditions.

About us

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone.

Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.

For further information on what it’s like to work for us and the benefits we offer, please refer to the following:

Our Recruitment Process
Our Organisational Values
Our Employee Benefits
Working for Us