Service Finder

Job Title: Service Finder
Starting Salary: £34,434 progressing to £37,280 per annum
Hours: 37
Location: Hemel Hempstead
Contract Type: Permanent
Directorate: Adult Care Services

About the team

This is an exciting opportunity to be part of the Brokerage Solutions Team within Hertfordshire County Council. BST are recruiting for a permanent Flexible Service Finder.

This is a county wide post based in Stevenage or Apsley and also be able to work remotely from home.

About the role

As a Flexible Service Finder, you will be working within Brokerage Solutions Team which provides the brokerage function across Hertfordshire for the Adult Disability and Older Peoples Services. The team is part of the Community Commissioning Team for Disabled Adults (CCDA).

The Flexible Service Finder role sources and commissions services to meet the individual needs of Elderly or Disabled Adults with a learning or Physical disability/Autism diagnosis /Mental Health diagnosis or combined co morbidity. Individuals may be referred from both Adult Disability Service (ADS), the 0-25 Together team (0-25), the Older People’s (OP) teams or Hospital teams.

The role is full time and will require a 9 - 5.30 working pattern (4.30 PM Fridays) due to the business nature of our provider partners

You will need to demonstrate where you have developed good working relationships with our care providers and have a thorough knowledge of the services they offer.

You will be working closely with our ADS, OP, 0 – 25 Together Service, & hospital teams and in some cases will have direct contact with Older people’s families.

You will be required to work in partnership with Commissioners and finance teams to ensure appropriate and effective provision is sourced and commissioned and finance forms are completed accurately.

About you

Essential:

• Experience of Brokerage Service
• Experience in Social Care delivery
• Good I.T Skills, Microsoft Excell, Word and Power point proficient
• Organisational skills, ability to work remotely and manage own workload
• Evidence of numeracy skills, calculating and negotiating costings with providers

Desirable:

• Driving license and access to a vehicle
• Social Care contract knowledge

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is within the Health and Social Care Services, level HSC9 job profile. Please locate this via:

Job profiles - Health and social care

To hear more about this opportunity please contact

maria.palmer-webb@hertfordshire.gov.uk or jacqui.madagan@hertfordshire.gov.uk for an informal discussion about the role.

Interview Date: 12 or 13 February 2026

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Additional information

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

Driving required
You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.