Service Manager SIAS
Service Manager - SEND Information, Advice and Support (SIAS)
Ref: 181089
Salary: £46,142 p.a. pro rata, plus benefits
30 hours per week
Swindon Borough Council are on an exciting journey to transform service delivery. We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that’s who we’re doing it for – the communities and businesses that make our town great. As part of the Council, you’ll support a friendly local authority making decisions with real impact. It’s all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.
Our SEND Information, Advice and Support Service (SIAS) is looking for a Service Manager to join our team.
SIAS provides information advice and support about education, health and social care for children and young people from 0 to 25 years with special educational needs and disabilities, as well as their parents and carers. It is a free, impartial and confidential service.
Your next role
You will have knowledge of Education and SEND and their relevant statutory frameworks. Your key role will be to both manage a small team and also directly support families.
You will have experience of working with children and families and be confident communicating with adults, young people and children. You will be used to working in partnership with other agencies and confident in communicating with other professionals. You will need to be adaptable, flexible and have the ability to organise your own workload.
The post requires the ability to work at both a strategic and operational level. A qualification in a relevant profession such as social care, education, youth justice, counselling, mediation, health or community work is desirable. Alternatively, extensive experience in the area of SEND is required.
You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer-facing role”).
You will be subject to an enhanced Disclosure and Barring Service Check
Your next package
Please see our Rewards and Benefits offer for more details.
As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.
For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re-vitalised Swindon together. And you’ll be proud to say it was made better with you.
Please see our Vision and Values page for more details and our new Swindon Plan.
Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.
Your next steps
Please read the role profile, which is available in the documents section to the righthand side of the page. To submit an application for this role, select Quick Apply.
For further information about the role please Hannah Freeland, Designated Social Care Officer, email hfreeland@swindon.gov.uk
As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality & inclusion
If you are experiencing technical issues submitting your application please email resourcing@swindon.gov.uk
Closing date: 02 October 2026
Interview date: 15 October 2026
Documents:
Salary range
- £46,142 per year