Site Officers

Job Title: Site Officers - Gypsy Service
Starting Salary: £30,559 opportunity to progress to £33,366 per annum (pro rata for part time) – pay award pending
Hours: 37.0
Location: Countywide/Covering 10 sites
Contract Type: Permanent
Directorate: Resources

About the team

Join our highly regarded Gypsy & Traveller service within a leading local authority.

We are a busy operational team that works on a range of maintenance projects for our tenants, who live on our 10 residential sites across Hertfordshire

Our team makes a real difference to our tenants by providing a maintenance service to their plot, the sanitary facilities and surrounding areas.

About the role

• Main base is Hatfield, although your day will be planned around the needs of the sites. We are a county wide service
• As well as the store at Head Office, each gypsy and traveller site has an equipped site office where you can prepare for your day and access materials needed.
• Work is varied and be carrying out fence repairs, plumbing fixtures to maintaining brick work and pre planned maintenance
• Maintaining tidiness in public areas, and to encourage tenants to keep their plots presentable
• You will required to take the on-call phone one week in every eight as part of our of hours service. The out of hours cover a 7 day week and are: 16:00pm – 08:00am Monday to Friday and 24 hours a day on Saturday and Sunday.
• Carrying out reactive/ emergency maintenance as well as planned improvements on our residential sites
• You will have access to a manual vehicle to travel to sites
• Tools are provided

About you

Essential:

• A building qualification in either Electrical, Plumbing or Carpentry or a work record of general maintenance skills and experience
• Highly developed interpersonal and communication skills
• A full manual driving licence
• Excellent customer service skills

Desirable:

• Competent with Microsoft IT packages to manage training records, emails and electronic calendar
• Good record keeping skills
• Ability to work under pressure
• Organisational Skills/ Time management

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is within the Operational Services, level OPS8 job profile. Please locate this via:

Job profiles - Operational services

To hear more about this opportunity please contact Bridget.Gill1@hertfordshire.gov.uk for an informal discussion about the role.

Interview Date: this is on ongoing advert - interviews will take place as and when

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Additional information

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

Driving required
You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.