Social Care Assessor - Assessment & Review Team

Permanent
Full time, 37 hours per week

Are you passionate about supporting people in our community to live as independently as possible?

We have an exciting opportunity for 1 full-time Social Care Assessor to join Care Direct Plus Southern Assessment and Review Team based at Forde House in Newton Abbot.

We are a dynamic and progressive team, delivering the adult social care front door for our communities.

The Assessment and Review Team are the first point of contact to discuss any challenges people are facing with living independently, providing support via the telephone.

As a Social Care Assessor, you’ll play a vital role in supporting people with disabilities, older people, and carers using a strengths based approach, providing information and advice, signposting, assessing needs, planning support, and working collaboratively with individuals, carers, professionals, and partner agencies.

This is a hybrid role and you will be required to work in the office, which is based in Newton Abbot, for 50% of your working week. During your 6 month probation/induction period you would need to be office-based every day.

Key Responsibilities:

Carry out holistic assessments via a strengths based approach and develop person-centred support plans via the telephone.
Provide advice, guidance, and information to help people maintain independence. Work closely with other services to ensure seamless support.
Make appropriate referrals and review care arrangements to ensure positive outcomes.
To be able to use the work systems in place to record your conversations.

What We’re Looking For:

Experience in a health or social care setting in a fast paced environment.
Confidence in working with individuals in challenging situations.
Strong communication skills – both written and verbal.
Strong person centred and strength based practice skills.
Ability to manage your own workload and contribute effectively to a team.
IT literacy and a willingness to develop digital skills.
A commitment to equality, diversity, and excellent customer service.

What we can offer you

• We are committed to your continuous professional development, doing all we can to help you to get the most from your career. You will receive excellent support and supervision, with regular opportunities to discuss and reflect on your practice, both with your line manager and peers.

• 26 days annual leaveper year (rising with length of service) plus Bank Holidays effective from 1 April 2024.

• Flexible working opportunities are available, these include part-time hours, flexitime, compressed working hours and homeworking (this is subject to the needs of the role – please discuss at further at interview)

• Membership of the Local Government Pension Scheme- more information can be found on the Peninsula Pensions website.

• Access to our confidential Employee Assistance Programme– available 24/7 to support you with personal and work life.

• Discounts from local and high street retailersthrough the Devon Discounts scheme.

• As a place to live and work, Devon is hard to beat with top-performing schools, universities, vibrant cities, pretty villages and some of the most scenic coast and countryside in the UK. Living and working in Devon as a Social Care Assessor has never been more attractive.

• Please note: At this time, we are unable to consider overseas applications.

For an informal discussion please contact any of the below:

Alex.woolaway@devon.gov.uk01392 381972 available Monday - Friday
jenny.gillard@devon.gov.uk01392 380890 available Monday - Friday
mark.steer@devon.gov.uk01392 380928 available Tuesday, Wednesday, Thursday
hazel.churchward@devon.co.uk01392 380920 available Monday, Thursday, Friday
Lesley.Harding-Heal@devon.gov.uk01392 380869 available Monday, Thursday, Friday

Interviews are due to be held 29th October 2026

How to apply
Please ensure when completing your application form that you provide a supporting statement which demonstrates how you meet the essential and desirable criteria as described in theperson specification of the job description. Applications may not be taken forwards if the supporting statement is not adequately completed.

Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply.

Please click here to view the Job Description

• DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.
• For details on the use of AI in applications and Devon County Council’s use of AI in Recruitment please see Use of AI in Our Recruitment Processes - Working for Devon | Devon County Council
• Happy to Talk Flexible Working - The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
• We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
• This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
• Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
• For more information about Working for Devon please visit our Working for Devon page.
• We cannot consider visa sponsorship at this time. UK Right to Work is required. For further guidance on right to work in the UK, please visit: Work in the UK - GOV.UK (www.gov.uk).
• This role requires a DBS disclosure