Social Work Team Assistant

Do you have a keen interest in supporting social work teams?

Are you excited to embrace a role that’s challenging and always evolving?

Are you enthusiastic about making a real difference across North East Lincolnshire? We’re looking for a committed part time (18.5hrs) Social Work Team Assistant to join our Business Support team, providing vital support to social workers in Children’s Assessment and Safeguarding services.

If you’re passionate about delivering high-quality support and take pride in providing an excellent service to internal and external customers, we’d love to hear from you. If this sounds like you and you want to make a difference, apply now.

Our Vision

A Centre of Excellence for Business Support, delivering a professional, high-quality service that’s both visible and flexible for our customers.

Our Mission

To work collaboratively with our stakeholders to provide a resilient, respected, customer-focused service.

Our Objectives

• Provide high-quality services to our customers.

• Support our staff to achieve their full potential within their chosen career pathway.

• Set clear responsibilities and expectations between Business Support and our customers.

• Implement performance management arrangements.

• Promote our service and network to identify and secure new opportunities.

Your Role

Our Social Work Team Assistants provide essential support to the day-to-day operations of social work teams. You’ll help organise team members’ diaries, respond to enquiries from families and other customers, maintain accurate information on corporate systems, and provide general administrative support. You’ll also help coordinate meetings, including preparing documents and producing accurate notes, actions or minutes within agreed timescales.

The role may also involve reception and inbox cover, processing orders and invoices, handling sensitive records, and providing flexible cover to other Business Support teams when needed. You’ll help ensure information is handled safely and confidentially, and work in line with relevant policies, procedures and timescales.

Key Information

This position involves working with sensitive and confidential information. You’ll need to follow information governance and safeguarding requirements and keep up to date with mandatory training. The role profile asks for relevant business administration and customer service qualifications, or a commitment to undertake the relevant study, or equivalent knowledge, skills and experience.

Work base:New Oxford House

Working pattern:Wednesday 1pm – 5pm

Thursday 8.30am – 5pm

Friday 8.30am – 4.30pm

Key Dates

Closing date:Friday 20 November 2026

Interview Date: Should you be successful in your application, we’d be delighted to invite you to interview on Thursday 3rd and Friday 4th December 2026.

If you’d like more information about the role, please contact Insidebusinesssupport@nelincs.gov.uk

We want you to have the best interview experience with us, so will provide candidates selected for interview their questions by 4pm the evening before.

We reserve the right to close our adverts early if we have received a significant volume of suitable applications.

Check out our NELC Benefits brochure attached for more information on the brilliant benefits available working at North East Lincolnshire Council!

We love AI and think it plays a great role in the world of work. However, for your application, we want to hear from YOU! As such, we will be testing applications to determine the use of AI, and applications that have heavily utilised the function will be scrutinised for suitability.

Do you need support?

If you need any help applying for this position, please contact Wendy Trask on 07702 338542 (text or call). Wendy can support with digital access as well as offering advice and guidance about completing the different sections of the application form.