Social Worker- Housing and Homelessness

Our Values

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

The Housing and Homelessness Service is a very busy environment and faces several challenges to meet the housing needs of citizens of Coventry. The team have grown significantly during the last 12 months and this reflects the fact that Housing & Homelessness are now a key council priority.

The team are responsible for the delivery of the following service functions:

• Provision of the statutory homeless service

• Provision of temporary accommodation

• Management of the housing register

• Co-ordination of support to citizens rough sleeping

• Commissioning of homeless services, and

• Responsibility for housing strategy

The Council has a strategic vision that is clearly set out in both the Housing & Homelessness and the Rough Sleeping Strategies which were both approved in 2019.

By becoming part of an expanding team who are focused on preventing households from becoming homeless as well as providing tailored support and interventions when someone does become homeless this is a fantastic opportunity to make a real difference to some of the most vulnerable people in our city.

What is the job role?

As a Social Worker, you will be responsible for undertaking Care Act assessments, completing strengths-based reviews, managing a complex caseload, and developing outcome-focused support plans for adults with care and support needs. You will work assertively and creatively to engage individuals who may be difficult to reach or reluctant to access services, helping them to sustain accommodation, improve wellbeing, reduce risk, and achieve greater independence. The role involves safeguarding vulnerable adults, advocating on behalf of individuals, and working closely with housing providers, health services, substance misuse teams, community organisations, and Adult Social Care colleagues to achieve positive outcomes.

You will play a key role within Coventry's homelessness pathway, ensuring that adults with care and support needs receive timely assessments and access to appropriate services. Through a person-centred and trauma-informed approach, you will support individuals to overcome barriers, prevent crisis, and move towards stable and sustainable futures.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

Who are we looking for?

We are seeking a passionate and proactive Social Worker to support adults experiencing homelessness, rough sleeping, housing instability and multiple disadvantage.

The successful candidate will have a strong understanding of Adult Social Care legislation and be confident working with individuals who have complex needs, including poor physical health, substance misuse, self-neglect, trauma and chaotic lifestyles. You will be skilled at building trust with people who may be reluctant to engage and committed to achieving positive outcomes through a strengths-based approach.

Working within a multi-agency homelessness pathway, you will collaborate with housing, health and support services to undertake Care Act assessments, coordinate support and help individuals access the services they need to sustain accommodation, improve wellbeing, and prevent crisis.

We are looking for someone who is compassionate, resilient, and solution-focused, with a passion for reducing inequalities and improving outcomes for vulnerable adults at risk of homelessness or rough sleeping.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. We recognise that you might use AI tools to help with your application. While these tools can be useful, please make sure that all information you provide about your experience, skills, and qualifications is accurate. What matters most to us is hearing about your experience and the achievements that truly reflect you!

Interview date(s): 20 October 2026 and 21 October 2026

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies