Spa Receptionist

Spa Receptionist (Part Time, 16 Hours per Week)

We are recruiting for a Spa Receptionist to join Be Well The Spa at York Hall Leisure Centre on a part-time basis (16 hours per week).

If you are passionate about delivering outstanding customer service, creating exceptional guest experiences, and working in a busy spa environment, we would love to hear from you.

In this role, you will:

• Welcome guests and provide a professional and friendly first point of contact.
• Manage treatment bookings, enquiries, payments, and retail sales.
• Support the smooth day-to-day operation of the Spa reception area.
• Work closely with therapists and management to ensure an exceptional customer experience.

About You

We are looking for someone who can demonstrate:

• Previous experience in a spa, hospitality, leisure, hotel, or customer service environment.
• A high level of customer service and a passion for delivering exceptional guest experiences.
• Excellent communication, organisational, and administrative skills.
• Confidence using booking systems, handling payments, and managing multiple tasks in a busy environment.
• The ability to work effectively both independently and as part of a team.

Our Benefits

• Competitive salary (salary displayed is based on a 35-hour working week and will be paid on a pro rata basis for the 16-hour post).
• Local Government Pension Scheme membership.
• Generous annual leave entitlement plus bank holidays.
• Flexible working arrangements where operationally possible.
• Access to employee discounts and money-saving schemes.
• Learning and development opportunities through the Council's Learning Academy, with clear career development pathways.