Specialist Instructor- Quality Management

Job summary

Do you have a passion for training delivery and developing people? We are looking for a motivated and enthusiastic individual to join the Specialist Training School (STS) as a Specialist Trainer in Quality Management.

This is an exciting opportunity to deliver engaging ISO 9001 and Quality Management training that directly supports Defence capability, assurance, and continuous improvement. Working alongside military personnel and a wide range of Defence stakeholders, you will help shape learner success, influence professional standards, and make a tangible difference across Defence.

Based at RAF Halton under the RAF Safety Centre, STS delivers high-quality Health and Safety, Environmental Protection, and Quality Management training across the UK and overseas. While experience in training delivery is desirable, we welcome applications from individuals who can demonstrate the skills, knowledge, and potential to succeed in the role. Full support will be provided to develop the required training and professional qualifications.

This role offers the opportunity to build expertise in Quality Management while broadening your experience across other specialist training disciplines. If you are looking for a rewarding career where you can develop others, contribute to operational excellence, and be part of a professional and supportive team, we would love to hear from you.

This position is advertised at 37 hours per week.

Job description

As a Specialist Trainer (Quality Management) within the Specialist Training School (STS), you will be responsible for delivering high-quality training that supports Defence capability, assurance, and continuous improvement. Reporting to the Training Delivery Manager, you will deliver training in accordance with JSP 822, DSAT principles, and approved training specifications, ensuring learners achieve the required knowledge, skills, and competencies.

You will deliver Quality Management training across Defence, both at RAF Halton and at locations throughout the UK and overseas, maintaining the highest standards of professionalism, learner engagement, and training excellence.

Key Responsibilities

• Deliver Quality Management and associated specialist training in accordance with approved Training Objectives, Learning Specifications (LSpecs), Assessment Strategies (AStrat), and Assessment Specifications (ASpec).
• Plan, prepare, and facilitate training activities using approved course materials and contemporary delivery methods to maximise learner engagement and achievement.
• Assess learners through formative and summative assessment activities, maintaining accurate records and ensuring results are processed within required timescales.
• Act as a Subject Matter Expert, contributing to the review, maintenance, and continuous improvement of training content to ensure compliance with current legislation, Defence policy, and organisational requirements.
• Work collaboratively with Training Managers, the Training Design Office, and Training Support staff to maintain the quality, accuracy, and currency of training documentation.
• Prepare and maintain training facilities, equipment, and learning resources, ensuring safe and effective delivery both on-site and at remote locations.
• Maintain professional competence through continuous professional development, remaining current in Quality Management, ISO 9001 requirements, Defence policy, and training best practice.
• Support the delivery of training assurance activities, including participation in trainer observations, quality reviews, and continuous improvement initiatives.
• Deliver training at Defence establishments across the UK and overseas, including regular off-site travel where required.
• Support wider Specialist Training School activities, projects, and business requirements as directed by the Training Manager or Officer Commanding STS.

Additional Responsibilities

• Maintain compliance with all STS Standard Operating Procedures (SOPs), Defence policies, and mandatory training requirements.
• Manage travel, accommodation, and administrative requirements associated with training delivery in accordance with MOD policy.
• Contribute to the development and sharing of best practice across the Specialist Training School and wider Defence training community.
• Support the delivery of other specialist training disciplines, including Health and Safety and Environmental Protection, where appropriately qualified and trained.

This role offers a unique opportunity to influence Defence capability through the delivery of high-quality training while developing expertise across multiple specialist disciplines within the RAF Safety Centre.

Person specification

The following skills and experience would be advantageous for this role. However, training and support can be provided to help you develop in these areas:

• Level 3 Award in Education and Training (formally PTTLS).
• Experience of working with the training design methods such as Defence Systems Approach to Training (DSAT), or Analyse, Design, Development, Implementation and Evaluation (ADDIE).
• Knowledge and understanding of technology enhanced learning (TEL)
• Proficient in Microsoft Office 365 Suite including Word, Excel, Forms and PowerPoint.
• Military background or knowledge

The above qualifications are necessary for the role, and it would be helpful for applicants to already hold it. However, if you show the necessary vision and energy for the post, training can be provided to the successful applicant. Alternatively, a recognised teaching qualification would be very desirable.

Essential License

• Full driving licence

This role requires frequent travel across the UK. You may be able to use your own car, or one provided by the MoD.

If you possess any of these skills or are eager to develop them, we encourage you to apply and demonstrate your potential for success in this role.

The above qualifications are essential for this role, and it would be advantageous for applicants to already hold them. However, if you demonstrate the necessary vision, enthusiasm, and energy for the position, training can be provided to the successful candidate.

Additionally, holding a recognised teaching qualification would be highly desirable and further strengthen your application.

Licences

Full UK Driving Licence

Behaviours

We'll assess you against these behaviours during the selection process:

• Working Together
• Changing and Improving
• Communicating and Influencing
• Managing a Quality Service

Benefits

Alongside your salary of £30,740, Ministry of Defence contributes £8,905 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Alternative working practices and Flexible Working opportunities.
• 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service.
• In addition to 8 public holidays per year you will also receive leave for HM The King's birthday.
• Special Paid Leave for other Volunteer duties.
• A wide range of Defence Discounts – such as Healthcare, Insurance, Motoring, company discounts with Virgin, Vodafone, and Microsoft Office to name a few. Search Discover my Benefitsto explore your benefits.
• Advance of pay to purchase travel season tickets or ‘cycle to work’ scheme (upon completion of 6 months service).
• In year rewards and ‘thank you’ schemes.
• Access to learning and development tailored to your role and career aspirations.
• Free on-site gymnasium, Cardiovascular, Strength and conditioning outdoor sports facilities.
• On-site shop/cafe facilities.
• Free onsite parking.
• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Where business needs allow, some roles may be suitable for a combination of office and working from home as part of a non-contractual hybrid working arrangement. All office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to site capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD workplace, will also count towards this level of office attendance. Applicants can request further information regarding how this and other flexible working arrangements may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.

Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Application for the position is online only. As part of the application process, you will be required to submit a CV.

At sift, you will be assessed against your CV and the following Behaviours:

• Working Together
• Changing and Improving
• Communicating and Influencing
• Managing a Quality Service

At interview, you will be assessed against your Presentation the following Behaviours:

• Working Together
• Changing and Improving
• Communicating and Influencing

Prepare a ten-minute presentation in a subject of your choice, preferably in an area of training.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

There may be occasions where it is not practicable or appropriate to interview all DCS candidates that meet the minimum criteria for the job. For example, in certain recruitment situations such as a high volume of applications, seasonal demand, or peak periods, the employer may wish to limit the overall number of interviews offered to both DCS and non-DCS applicants.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points-based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.

The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Belinda Smith
• Email : Belinda.smith731@mod.gov.uk

Recruitment team

• Email : DBSCivPers-Resourcingteam3@mod.gov.uk

Further information

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk.

Attachments

Air Applicant Guide Opens in new window (pdf, 522kB)MOD Candidate Pack Opens in new window (pdf, 1562kB)Defence Internal Brief notice Opens in new window (docx, 25kB)Candidate Information Pack Opens in new window (docx, 31kB)