Stakeholder Engagement Officer - EO

Job summary

The post-holder will be an integral part of the Stakeholder Engagement team within the Commercial and Procurement Directorate.

Reporting to the Stakeholder Engagement Manager, the Stakeholder Engagement Officer will produce communication issued for procurement related activity across the Welsh Government. This includes external and internal communications such as the production of bilingual newsletters, stakeholder publications, internet and intranet pages, e-bulletins, social media content, films, and events.

The post holder will have a broad responsibility for delivering key aspects of a wider Communications plan to improve stakeholder Engagement and Customer service.

The role will involve working to tight deadlines and some travel around Wales.

Job description

• To support the Stakeholder Engagement Team in delivering the Directorate engagement and communications strategy and ensure high quality delivery that is of value to both internal and external stakeholders;
• To support in the implementation of marketing and communications activity;
• To take responsibility for updating digital communications channels (e.g. website and other social media) to ensure a high quality service is maintained and enhanced;
• To draft the content to update digital media for approval by the Stakeholder Engagement Manager, Director of the Commercial and Procurement Directorate and other senior managers;
• To keep abreast of developments in communications and to incorporate digital and social media where appropriate to support integrated communications;
• To provide high quality copy under pressure in a fast moving environment;
• To assist in the production of a wide range of communication materials including newsletters and brochures as required;
• To project manage, assist and deliver events (both internally and externally) to a wide range of stakeholders, including booking venues, drafting and sending out invitations, developing Programmes, arranging live webinars and communications briefs in support of events, and supporting the Stakeholder Engagement Manager in the development of briefings;
• To support the Stakeholder Engagement Lead with regard to arranging and communicating stakeholder and customer meetings.
• To assist in the provision of regular evaluation reports on engagement and communications activity;
• To assist the Stakeholder Engagement Manager in monitoring the media for references to the Welsh Government Procurement Delivery Team (WGPD), Welsh public sector procurement and any other mention of public sector procurement;
• To maintain and update the frequently asked questions relating to the Commercial and Procurement Directorate;
• To support the communication of key messages and persuading audiences through presentations, designing and running workshops, publishing written material and organising publicity;
• To be aware of and adhere to propriety in Government communications and to keep up to date on communication policies and procedures;
• To adhere to exemplar quality management processes and best practice, including proof reading and data management;
• Deputise for Stakeholder Engagement Manager as required;
• The Stakeholder Engagement Team within CPD, including this post, may be required to provide communications and events support to the Chief Operating Officer at times.
• Undertake a range of administration tasks relating to communications and stakeholder management activity.

Person specification

The post offers a high-profile opportunity to provide communications support across the Commercial Procurement Directorate. This is a demanding and rewarding role in an area where successful communication skills and stakeholder engagement is essential.

The post also provides the opportunity to work with many different individuals and bodies across Wales, while also gaining an understanding of how the Welsh Government operates.

Behaviours

We'll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Communicating and Influencing
• Working Together

Benefits

Alongside your salary of £30,754, Welsh Government contributes £8,909 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

• In the event of a large number of applications, an initial sift will be conducted against the lead assessment criterion: Communicating and influencing.
• Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview.
• A reserve list may be held for this opportunity. Any candidate who is successful in being offered a reserve status, will remain on the reserve list for 12 months.

Feedback will only be provided if you attend an interview or assessment.

Security

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : CommercialProcurement.Communications@gov.wales
• Email : CommercialProcurement.Communications@gov.wales

Recruitment team

• Email : SharedServiceHelpdesk@gov.wales