Support & Inclusion Officer - Domestic Abuse - Fixed term contracts - 2 posts

Job Introduction

Starting salary for this role is £32,061 (pro rata for part-time colleagues)

This role sits within a well defined pay band, offering clear progression as you grow your career at BCP. Without exception all new starters begin at the entry point of the band, ensuring fairness and consistency across the organisation. Be part of a forward thinking workplace where you’re supported to grow and you can truly #BeTheDifference at BCP.

Support and Inclusion Officer – Domestic Abuse Focus

12 or 24 month Fixed Term

Are you passionate about making a difference in the lives of individuals and families affected by domestic abuse? Do you have the drive to prevent homelessness and support people in finding safe, sustainable housing solutions? If so, we want to hear from you.

About the Role

We are looking for compassionate and proactive individuals to join our Housing Options and Partnerships team as Support and Inclusion Officers with a focus on domestic abuse. In this vital role, you will:

• Support households to remain in their homes or secure longer-term housing solutions.
• Work creatively and collaboratively to prevent and relieve homelessness.
• Provide trauma-informed support to individuals and families affected by domestic abuse.
• Deliver support in a variety of settings, including customers’ homes and temporary accommodation.
• Work closely with domestic abuse partner agencies to provide holistic, tailored support packages.

Key Responsibilities

• Manage a caseload and conduct regular home visits to assess housing needs and risks.
• Identifyand assess support needs of individuals and families affected by domestic abuse, ensuring a trauma-informed approach is embedded throughout the support process.
• Maketimelyandappropriate referralsto specialist domestic abuse services and other relevant partner agencies to ensure clients receive comprehensive and coordinated support.
• Work collaboratively with external agencies to develop and implement tailored support plans that address the specific needs and risks associated with domestic abuse.
• Support clients in temporary accommodation to transition into settled housing, including private rented, supported, and social housing.
• Provide advice andassistanceto prevent eviction and sustain tenancies across various housing types.
• Negotiate with landlords, family members, and other stakeholders to prevent homelessness.
• Assistclients in accessing benefits, budgeting, and securing essential items for resettlement.
• Maintainaccuratecase notes and records in line with safeguarding and data protection policies.
• Attend and contribute to multi-agency meetings, case conferences, and supervision sessions.

Requirements

• Enhanced DBS check.
• Fluent in English.
• Ability to travel across the BCP area.
• Completion of Level 1 and Level 2 Domestic Abuse training within the first month of employment.
• Completion of Survivor Trust Domestic Abuse training within three months of employment.
• Willingness to undertake further training asrequired.

Why Join Us?

• Be part of a supportive and dedicated team making a real impact.
• Access to ongoing training and development opportunities.
• Work in a dynamic environment where your ideas and contributions are valued.

Apply now to help shape better futures for those in need of support and safety.

For an informal discussion, please contact Katie Blake on katie.blake@bcpcouncil.gov.uk or on 01202 138179

Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK.

At BCP Council, inclusion is more than a promise – it’s how we work.

We’re committed to providing a fully inclusive recruitment process ensuring every candidate and colleague has the support and reasonable adjustments they need to thrive.

From the moment you apply, through the recruitment process and throughout your career with us, we’ll be here to listen and provide the help and support you need.

It’s why we’re proud to be a Disability Confident Employer – and why you can trust that we’ll always do our best to make your experience positive and accessible.

If you require any reasonable adjustments or support during the recruitment process, please let us know when you apply or contact us directly – we’re here to help. For further information on the accessibility support we can offer please see here: Preparing for your interview | Working for BCP

About BCP Council

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, world-class, prosperous and inclusive place for generations to come.

Our Benefits

A Place to Thrive – Join BCP Council

At BCP Council, we’re not just building a workforce— we’re transforming how we recognise and reward our people.

Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at Employee benefits | Working for BCP

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More About us | Working for BCP

DBS

BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check. Please refer to the Role Profile for more details.