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Support Planner - Urgent Community Response Team

Support Planner - Urgent Community Response Team

locationBasildon, UK
remoteHybrid
ExpiresExpires: Expiring in less than 3 weeks
Social Care
Full time
£32,490 - £36,870 per year

Job Description

Salary: £32,490 - £36,870 per annum

Grade D

Permanent Contract

37 Hours per Week (Full Time)

A Support Planner is required due to the statutory nature of the service and the need to ensure business continuity and collaborative working with health partners to ensure timely and effective support for residents of Thurrock.

This post also has links to carrying out statutory duties under various legislations including the Care Act 2014 (carrying out assessment of care and support needs with focus on the person's needs and how they impact on their wellbeing and the outcomes they want to achieve), Mental Health Act 1983 (legislation that covers the assessment, treatment and rights of people with a mental health disorder) and Mental Capacity Act 2005 (statutory framework to empower and protect vulnerable people who are not able to make their own decisions).

The postholder will need to ensure that the needs of Thurrock residents are met in a timely manner to prevent a deterioration in their condition that may lead to hospital admission.

The postholder will work closely with health colleagues, to facilitate timely hospital discharges with the appropriate care and support in the community.

The postholder will need to ensure that carers and families of Thurrock residents with care and support needs are appropriately supported through timely intervention.

The postholder will work closely with health and other partners, ensuring Thurrock residents with care and support needs do not get admitted inappropriately/prematurely to hospital/care homes and are discharged from hospital in a safe and timely manner.

A Disclosure and Barring Service (DBS) Check at Enhanced Level with Adults Barred List is required for this post.

Please contact Ewere Okonyia- Deputy Manager- Urgent Community Response Team on 07523 943202 or EOkonyia@thurrock.gov.uk

Advert Closing Date:
  • Redeployment Only: 3rd July 2025
  • Internal & External: 20th July 2025
Interview Date: To Be Confirmed
To view the Job Profile and Person Specification please follow the link below: Download Job Profile (PDF Document)

Application Requirements

As part of the Safer Recruitment process, Gap Management is required for all Safeguarding roles. Please complete the Gaps in Employment grid provided (refer to the example document for guidance) and upload it under Miscellaneous Documents as part of your application.

If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications.

Gaps in Employment Form

Gaps in Employment Example

About us

Why Thurrock?

Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.

Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead.


This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.

Our location

Thurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents.

We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes.


Thurrock is just half an hour journey away from the centre of London by train and well connected by road.

Staff benefits

We offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.

Further information can be found here Employment benefits | Working for the council | Thurrock Council

Equality, Diversity & Inclusion

Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification.

We serve a diverse community where people are different yet equal. Diversity underpins everything we do.

For further information about Thurrock Council please visit our website: Thurrock Council

    Salary range

    • £32,490 - £36,870 per year