Support Worker

Support Worker - Lord Alexander House

Make a Real Difference Every Day - Join Our Team at Lord Alexander House!

We are looking for a compassionate and enthusiastic Support Worker to join our friendly team at Lord Alexander House, a supported living service in the heart of Hemel Hempstead. This is a full-time role (37.5 hours per week), where you’ll be helping individuals with mental health needs live independently in their own purpose-built flats.

As a Support Worker, you will:

• Provide tailored support to individuals in their own homes
• Encourage life skills such as budgeting, shopping, cooking, and cleaning
• Follow personalised support plans and risk assessments
• Empower people to achieve their goals and live fulfilling lives

About You

We are looking for people who are:

• Caring, reliable, and proactive, with a genuine desire to help others
• Able to communicate effectively and adapt to different needs
• Comfortable working shifts, including weekends and bank holidays
• Committed to equality, diversity, and person-centred support
• Hold a full UK driving licence and have access to a vehicle for work

Additionally, you will also be able to:

• Work shifts as part of a rota system which will include weekend and bank holiday working
• Perform at least one sleep in per week as part of your shift (allowance of £52.78 paid)
• Work as part of a team to deliver an excellent service to the people we support
• Be flexible in your approach to work and demonstrate resilience in a challenging, but rewarding environment
• Have a commitment to equality and diversity and take a positive approach to supporting people with mental disabilities

It is essential that you hold a full UK driving licence and are happy to do sleep-ins (minimum one per week).

Hightown Benefits:

• Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service
• £25,857 pa for a 37.5 hour a week contract (£13.26 per hour)
• We make sleep in payments of at least £52.78 (in addition to your basic pay)
• Workplace pension scheme and life assurance of three times your annual salary
• Mileage paid for car usage
• Fully paid DBS
• Annual bonus based on satisfactory performance
• Monthly attendance bonus and annual salary and cost of living review
• Ongoing professional development and training to help you deliver outstanding support
• Employee assistance helpline

Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.

We are an Equal Opportunities & Disability Confident Employer.