Support Worker

This role has a starting salary of £27,634 per annum, based on working 36 hours per week.

We have a great opportunity for a full-time Support Worker to join our fantastic team. We are looking for individuals want a role that will allow them to help make a difference to vulnerable adults living in Supported Living accommodation in Guildford.

Our Offer to You

• 26 days’ holiday, rising to 28 days after 2 years' service and 31 days after 5 years’ service
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer’s leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents

In addition to the above, we also offer our Support Workers the following:

• Weekend and bank holiday enhancements – 50% extra pay per hour worked
• Sleep-in enhancement - £45 per sleep-in
• The opportunity to gain professional social care qualifications, including The Care Certificate
• Free on-site parking for staff
• All training hours are paid
• A thorough induction and shadowing with experienced team members to ensure you have all the skills you need to succeed

About the Role

The role is based in Service Delivery, which is the provider arm of the Health, Wellbeing and Adult Social Care directorate. Service Delivery provides direct care to individuals living in their own homes and in-house residential establishments across Surrey, including Mallow Crescent. The service is registered with the Quality Care Commission (CQC) and works in accordance with good practice guidance and standards.

Our Vision is to provide outstanding services and be an employer of choice with highly trained, passionate and dedicated staff.

Our Supported Living homes for adults with learning difficulties are inspected on a regular basis and we are very proud of the quality of our services for adults within Surrey. We have invested in our services and staff, and plan to continue this in order to achieve and sustain a service that is ambitious, innovative and responsive to the needs of service users within our care.

As a Support Worker your main responsibilities will include:

• Working with and supporting Adults with learning difficulties to create positive outcomes and promote independence
• Undertaking direct practical interactions with service users; including cooking, personal care and engaging with the wider community
• Planning, implementation and delivery of care plans
• Organising shifts and communicating with colleagues to plan and coordinate activities
• Working in partnership with other agencies, create reports and attend and contribute to reviews as required

You will receive full induction training (including mandatory training), as well as the opportunity to undertake further Personal Skills Training under regular staff supervision.

An interest and desire to support people with learning disabilities is essential for anyone interested in this role but prior experience working within social care is not, as full training will be provided. We are looking for people who are motivated and committed to improving the lives of others and who have a desire to empower and promote independence. This role will enable you to have a significant positive impact on the lives of our residents and is extremely rewarding.

Your Application

You don’t need any formal qualifications to apply for Support Worker positions; you simply need to have the right qualities and behaviours:

• Knowledge and sensitivity to the needs of people with learning disabilities, ensuring a compassionate and supportive approach
• A willingness to encourage and support people with learning disabilities to access activities and facilities in the community
• Respect for the cultures and beliefs of the people we support
• An ability to stay calm and positive in challenging situations, adapting to different circumstances while maintaining a focus on the needs of the people you support
• The resilience and emotional intelligence to handle challenging situations. Every day is different and can throw up its own challenges and pressures. You need to be adaptable but able to follow guidelines with a consistent, person-centred approach
• A flexible attitude, both to the level of care required by the people we support as well as the time requirements of the role

Surrey has both urban and rural areas and Support Workers will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job.

An enhanced DBS ‘Disclosure and Barring Service’ check for regulated activity (formerly known as CRB) and the Children’s and Adults’ Barred List checks will be required for this role. This will be paid for by Surrey County Council.

Please be aware that unfortunately this role is not eligible for visa sponsorship at this time.

As part of the application process, you will be asked to upload your CV and answer the following application questions:

1. Looking at our advert, and considering the Council’s commitment to ensuring that “no one is left behind”, please tell us what it is about the role that has motivated you to apply?
2. Please tell us about the relevant experience or transferable skills you have that you can bring to this role?
3. What three qualities do you have that would make you a good Support Worker and how do these qualities support Surrey County Council’s culture of collaboration, inclusivity, and adaptability?

The job advert closes at 23:59 on 20/04/2026 with in-person interviews taking place from week commencing 20th April 2026.

Before submitting your application, we recommend you read the job description and Our Life at Surrey Handbook to get an insight into working at Surrey.

Contact Us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Please contact Cristina Popovici by email at cristina.radu@surreycc.gov.uk, Valentin Ivanov at valentin.ivanov@surreycc.gov.uk, or Jan Paling at jan.paling@surreycc.gov.uk.

We look forward to receiving your application, please click on the apply online button below to submit.

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council.

Our Commitment

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we’re committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.