Support Worker (Everall Court) - 7112

Title: Support Worker

Contract Type: Permanent, full time/37 hours per week

Salary: £26,719 per annum

Working Location: Chingford, London

Working Pattern: Monday to Sunday on a rota basis, including early mornings, afternoon shifts, sleep-ins, and bank holidays

Closing Date: 5th October 2025 - 23:00.

Interviews: On a date to be confirmed.

Role Profile - Support Worker.pdf

Benefits include: 21 days annual leave, Westfield Health Cash Plan, excellent pension scheme and non-contributory life assurance, lifestyle benefits, Employee Assistance Programme and ongoing training and development to help you succeed and grow your career with L&Q.

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

Join our L&Q Living Team at L&Q:

Are you eager to make a positive change every day and make a real impact on people’s lives?

At Everall Court, we’re looking for enthusiastic and compassionate Support Workers to join our team, supporting adults with high mental health support needs to build the skills needed for independent living.

At L&Q Living, we believe that being a caring person who shares our values and likes helping others is far more important than experience. Some of our best support workers have come straight from college, university or from other sectors such as customer service. If you possess the right attitude and values, we will provide the necessary training.

If this sounds like you, we would love for you to apply!

Your impact in the role:

• Resident Advocacy: Ensure residents’ voices are heard and their needs are effectively represented during meetings with professionals and agencies.

• Promote Independence: Help residents develop life skills for independent living, from managing daily tasks to engaging in community activities.
  
  
• Housing & Scheme Support: Monitor repairs, conduct regular health and safety inspections, liaise with contractors and fire risk assessors, and assist with estate checks to maintain a safe and well-maintained environment.

• Record Keeping: Maintain accurate support plans, risk assessments, and daily notes. Ensure all documentation is accessible using basic IT tools.

• Problem-Solving and Crisis Management: Be alert and capable of addressing problems independently, make effective crisis management interventions and escalate issues when required.

• Recovery-based interventions and Support: Be able to support with recovery as well as relapse and advocate for necessary treatment.

• Team Collaboration: Work closely with colleagues, external professionals, and stakeholders to deliver high-quality, personalised support.

What you'll bring:

• Effective Communication: Sound written and verbal communication skills for clear documentation and effective engagement with residents, their families, and professionals.

• IT Competency: Demonstrable IT skills to update records on organisational databases and manage day-to-day administrative tasks efficiently.

• Health & Safety Awareness: Maintain a safe environment and are knowledgeable about health and safety standards, including lone working procedures and safeguarding.

• Passionate & Caring: Genuinely interested in supporting individuals with mental health needs, helping them achieve greater independence.

• Adaptable Skills: You bring relevant skills from other sectors, enhancing your ability to support residents.

• Person-Centred Approach: Dedicated to treating residents with dignity, focusing on their personal goals and well-being.

• Quick-Thinking & Autonomous: Able to make swift decisions independently while knowing when to seek support.

• Collaborative & Inclusive: Work well in a diverse team environment, valuing the input of others.

DBS

For this post the successful candidate will need to apply for or be in possession of an Enhanced Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit www.homeoffice.gov.uk

If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk

About L&Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.

L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more.

At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

Click here to find out more about L&Q and why you should join us!

LQL

L&Q is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks.

#TJ