Support Worker - Homelessness

Make a Real Impact - Join Our Team at Alexandra Road!

Position: Homelessness Support Worker
Location: Hemel Hempstead
Salary: £16,110 per annum / £13.77 per hour
Hours: Part-time (22.5 hours per week)
Fixed Term Contract until 31/03/2027

Join our compassionate team at Alexandra Road, supporting individuals experiencing homelessness or rough sleeping. Based in Hemel Hempstead, the scheme provides move-on accommodation within a safe, welcoming environment for adults aged 18+, where inclusion and respect are at the heart of everything we do.

We take a person-centred approach, empowering people to rebuild their confidence, secure long-term housing, and move towards independent living.

The Role

• Assess needs and create personalised support plans
• Promote independent living skills such as cooking, cleaning and budgeting
• Contribute to risk assessments and ongoing support plans
• Support individuals to achieve personal goals and access opportunities, working collaboratively with colleagues and external partners

Shifts:
Monday - Friday

About You

You will have experience in care or support, communicate well with people from diverse backgrounds, and feel confident working both independently and alone, as the role involves some lone working.

A full UK driving licence and access to a vehicle are required.

Hightown Benefits

• £16,110 per annum (22.5 hours per week)/£13.77 per hour
• 33 days annual leave, including bank holidays, rising to 35 days with service (pro rata)
• Blue Light Card, access to discounts for national and local retailers
• Mileage paid for car usage
• Workplace pension and life assurance (three times annual salary)
• Annual performance bonus and monthly attendance bonus
• Long Service Awards
• Annual salary and cost of living review
• Ongoing training and development
• Employee assistance helpline

We will be shortlisting and interviewing on an ongoing basis so may close the vacancy early.

Appointments are subject to satisfactory right to work, enhanced DBS, reference, and medical checks.

We are proud to be an Equal Opportunities and Disability Confident employer.