Supported Living & Short Breaks Manager

Job Title: Supported Living & Short Breaks Manager
Starting Salary: £48,226 per annum
Hours: 37
Location: Stevenage
Contract Type: Fixed Term or Secondment opportunity for 9 months
Directorate: Adult Care Services

Secondment
This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.

About the team

Scarborough house is a Supported Living and Short Break service offering support to adults with learning disabilities and varying disabilities such as epilepsy, physical disabilities and sensory impairments. The Short Break service is a CQC registered 7 bedded service. The Supported Living service is made up of 3 different Bungalow’s on site supporting a total of 16 adults across the service.

The ethos of the service is to enable people who live or stay at Scarborough house to have full and varied lives whilst supporting and promoting their independence.

We are currently looking to offer this opportunity to a person who has some managerial experience and wants to further their career in a dynamic setting. The manager is required to oversee the operational management of this service and collaboratively better the lives of the people we support. As the service manager, you will be required to register with the Care Quality Commission, be accountable for ensuring the safe and effective delivery of the service and will be responsible for meeting required standards of staffing, in accordance with the Health & Social Care Act 2008 (Regulated Activities) Regulations 2014.

About the role

• To manage support for adults with disabilities whilst taking responsibility for all practice and ongoing support planning, ensuring all staff are aware of and meet the requirements of the Care Quality Commission.
• Lead effective communication and liaison with Social Work Teams, Community Learning Disability Teams (CLDT), Health Professionals, Brokerage team, other service managers, and transition teams working with young adults.
• Build positive relationships with people utilising the service, their families and carers.
• Developing and empowering staff to support adults with disabilities, of which, some are extremely complex.
• You will monitor staff performance, provide support, recognise talent, and implement appropriate individual career and development plans.
• Responsible for advising on and developing policies, procedures, and operational systems to reflect the aims and objectives of the service.
• Responsible for personnel and employee relations, including grievances, ill health, and disciplinary procedures. Responsibility for the recruitment and induction of all staff in line with the General Social Work Council Code of Practice and Care Standards Act 2000.

About you

Essential:

• RQF (Formerly QCF) Level 4 in Health and Social Care or equivalent.
• CQC Registration with the service if application is successful
• Managerial experience in a social care setting
• Experience of working within regulatory body frameworks ie CQC or PAMMS
• Experience working with adults with disabilities
• Experience with grievances, ill health, and disciplinary procedures
• Experience with recruitment

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is within the Health and Social Care Services, level HSC12 job profile. Please locate this via:

Job profiles - Health and social care

If you would like to arrange an informal chat about the role, please feel free to call Karen Matthews, Group Manager on 07812 323049 or karen.matthews@hertfordshire.gov.uk

Interview Date: 19 November 2025

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Secondment
This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.

Additional information

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.