Supported Transport Assistant

Please note: We may close early if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid missing out.

💼 Role Overview

We’re looking for a proactive and detail-oriented Supported Transport Assistant to help deliver vital transport services across the region. This role supports the English National Concessionary Travel Scheme (ENCTS) and Community Transport initiatives, ensuring smooth operations, financial compliance, and excellent public engagement.

The role will be part of the Public Transport team, in the Place and Connectivity directorate. You will report into the Public Transport Communities Manager.

🔧 What you’ll be doing:

• Providing administrative support across the public transport team, including ENCTS and Community Transport.
• Monitoring invoices, payments, and claims for concessionary travel and voluntary transport groups.
• Administration related to financial transactions and supporting compliance with funding conditions.
• Responding to public and stakeholder enquiries via phone, email, and written communication.
• Supporting DBS checks, Taxicard voucher distribution, and safeguarding processes.
• Assisting with audits, contract monitoring, and community transport board meetings.

What we're looking for

👀 We’re looking for someone with:

• Education to GCSE Grade 4 / C or equivalent in English and Mathematics.
• Strong administrative and financial processing experience.
• Excellent communication skills and a customer-focused approach.
• Good IT proficiency, especially in Microsoft Word and Excel.
• Ability to manage workload independently and within a team.
• Understanding of data protection, confidentiality, and compliance procedures.
• A proactive mindset with a commitment to service improvement.

Why Join Us?

✅ What we offer:

• A meaningful role supporting inclusive and accessible transport services.
• Be part of a forward-thinking team making a regional impact.
• A role centred on creativity, collaboration, and community impact.
• Opportunities for personal development and continuous learning.

📝 Job Description

You can view the full Job Description for this role here.

📌 Key Details

🔗 How to Apply

Please email your CV and covering letter to recruitment@cambridgeshirepeterborough-ca.gov.uk.
Your covering letter must demonstrate how you meet the Knowledge, Skills and Experience outlined in the job description.
Applications without a covering letter will not be considered.

In this role, you will need to work from our Huntingdon office, at least 1-2 days/week.

📅 Key Dates

• Closing date: 15th August at 9am
• Please note: this is the closing date for this vacancy is as stated here; other job sites may display a different date.
• Interviews will be held w/c 25th August in our Huntingdon office.

📌 We may close this vacancy early if we receive a high volume of applications.
📩 Enquiries

For more information, contact: recruitment@cambridgeshirepeterborough-ca.gov.uk

🚫 Right to Work

This role does not offer visa sponsorship. You must have an existing and valid right to work in the UK at the time of application.

🤝 Our Commitment

We are a Disability Confident Employer and proud supporters of the Care Leavers Covenant and Armed Forces Covenant.

We encourage applicants to complete our voluntary Equal Opportunities Questionnaire. Your participation in this process is entirely optional and will not impact your application in any way. The information you provide will be kept confidential and will only be used for internal monitoring purposes. Please click on the link to complete this Equal Opportunities Questionnaire Form. For more information, please visit this page.