Team Assistant

Team Assistant

37 hours per week

Your New Role

In this role you will be providing comprehensive business support to the Integrated Learning Disability Team including administrative and general support to the team. You will be taking calls from a variety of sources both internal and external ensuring these are accurately recorded on the client database, signposting or providing information as necessary. Administrative duties will includetyping and preparing annual reviews, support plans, producing reports, presentations and correspondence, completing data entry and sourcing of data on both the Trust and Social Care's specialist service user databases. In addition, you will ensure service user records are accurate and maintained whilstensuring they meet the needs of statutory reporting. When meetings take place, you will support these by taking minutes. In addition, you will be managing diaries and appointments and undertaking other administrative duties as required.

Who is the person summary

With strong communication, literacy and numeracy you will have strong existing IT skills with significant experience of using Excel, Word and Outlook. With a fast and accurate typing speed and a thorough understanding of data protection, information governance and GDPR You will have patience and empathy and experience of taking telephone calls, recording messages and an understanding of communicating effectively with vulnerable clients. The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

For full details, please review 'who is the person' on the job profile below attached.

About Portsmouth City Council

Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.

We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.

Additional Information

Please ensure that you read the job profile for full details on the post. We offer hybrid working with the expectation to attend the office minimum 3 days a week this remains flexible, depending on the role and subject to business needs. Please ensure you can fulfil this prior to submitting your application.

We are not able to offer sponsorship for this position.

Interview date: 16 October 2026.

Our recruitment process

Full information about our recruitment process can be found on our support for applicants' page:Support for applicants - Careers portal

You must demonstrate why you are suitable against each of the points described in the 'Who is the Person'points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had.If you apply without a detailed personal statement, it is unlikely that you will be successful.

We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found atEquality, diversity and inclusion - Careers portal

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

Read more about working at Portsmouth City Council and our benefits on our career's portal homepage:Careers Portal - Find jobs with Portsmouth City Council

Should you require any support in completing the application form please contactrecruit@portsmouthcc.gov.ukor call the recruitment team on 023 92 616 800.