Team Manager

We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.

This role has a starting salary of £47,142 per annum, based on a 36 hour working week.

We are excited to be hiring a new Team Manager to join our fantastic North West Reablement team. The team is based in Woking and offers hybrid working. There is an expectation to work from the office regularly (typically at least two days per week) to promote collaboration with colleagues and partners. Frontline services operate 7 days a week; leadership cover will reflect operational needs.

Our Offer to You

• 26 days’ holiday, rising to 28 days after 2 years' service and 31 days after 5 years’ service (prorated for part time staff)
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer’s leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents.

About the Team

Our Reablement Service provides time‑limited support (typically up to six weeks), usually in people’s own homes, helping people work towards their reablement goals so they can live more independently and stay in their communities. We work as a therapy‑led, multi‑disciplinary team alongside Team Leaders, Senior Reablement Practitioners, Reablement Practitioners and Therapists. Hybrid working is supported, and our frontline services operate seven days a week, 365 days a year.

About the Role

This is a pivotal leadership role in a CQC‑registered service, providing operational leadership and professional oversight to ensure safe, effective, person‑centred delivery of regulated reablement activities. You’ll drive quality assurance and compliance with statutory standards, strengthen workforce capability through supervision and performance management, and support system‑wide collaboration with NHS and community partners to coordinate integrated, multidisciplinary care. The role covers a geographical area, with flexibility to work across other localities temporarily to support service resilience.

You will report to a Reablement Senior Manager and help shape service performance, operational resilience, and improvement across our reablement pathways—supporting timely hospital discharge, prevention of admission, and promoting people’s independence at home.

Day to day duties include:

• Leading a locality reablement team delivering regulated activity within a CQC‑registered service; provide day‑to‑day operational leadership, professional oversight and robust quality assurance.
• Ensuring compliance with statutory and regulatory requirements; monitor quality, respond to risks and issues, and maintain safe, person‑centred practice.
• Planning and organising resources to meet demand across your geography; flex support across other areas when needed to maintain service continuity.
• Working in partnership with health professionals and system partners to support joint care planning, discharge coordination and multidisciplinary approaches.
• Leading on complex operational challenges, including safeguarding and high‑risk situations, ensuring appropriate action and escalation.
• Championing our values, equality, diversity & inclusion, and ensure robust health & safety practice across your service area.

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours:

• Relevant professional qualification and/or extensive practical experience in the service area; commitment to continuous professional development.
• Strong understanding of CQC‑regulated activity, relevant legislation, procedural frameworks and social care practice standards.
• Proven ability to lead, supervise and develop staff, manage performance, and support consistent practice standards across a locality.
• Excellent communication, negotiation and influencing skills and the confidence to engage with partners, staff and the public in challenging situations.
• Competent user of IT systems (e.g., Microsoft 365 and care recording systems).

Surrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job.

To apply, we request that you submit a CV and you will be asked the following 3 questions:

1. Looking at our advert, and considering the Council’s commitment to ensuring that “no one is left behind”, please tell us what it is about the role that has motivated you to apply.
2. Please tell us about the relevant experience or transferable skills you have that you can bring to this role.
3. What three qualities do you have that would make you a good Team Manager and how do these qualities support Surrey County Council’s culture of collaboration, inclusivity, and adaptability?

Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey.

Contact Us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

For an informal discussion please contact Claire King by e-mail claire.king@surreycc.gov.uk and/or telephone at 07581 181574.

The job advert closes at 23:59 on 06/04/2026 with interviews to follow.

We look forward to receiving your application, please click on the apply online button below to submit.

An enhanced DBS ‘Disclosure and Barring Service’ check for regulated activity (formerly known as CRB) and Adults’ Barred List checks will be required for this role.

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council

Our Commitment

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we’re committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.