Team Manager - Adult Social Care (Hospital Discharge)

About the Borough

The London Borough of Sutton is situated less than 30 minutes by train from Central London, with direct connections to London Victoria and London Bridge. Found in zone 5 with good transport links in and out of London, Sutton boasts award winning parks and open spaces, low crime rates, affordable housing and great schools. As well as high levels of resident engagement and satisfaction, providing quality services and success in addressing our financial challenges, whilst involving residents in key issues and high street changes.

Sutton is continuously investing in the health, wellbeing and education of our residents and the future generation, as set out in the “Ambitious for Sutton” corporate plan. We are home to the Royal Marsden Hospital and the Institute of Cancer Research. Together with the development of the London Cancer Hub, Sutton will be the world’s leading life-science district, specialising in cancer research and treatment. Our vision will create around 13,000 jobs while contributing £1.2bn to the UK economy each year, a vibrant community of scientists, doctors and innovative companies intended to deliver real benefits for cancer patients and drive economic growth. With the regeneration of the local areas with new homes and schools, Sutton is passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.

The Council is seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment. As we strive to improve our services and spaces for our residents as set out in the ‘Ambitious for Sutton’ corporate plan, Sutton aims to shape the future of the borough and adapt to the needs of its residents to make our Borough a great place to live, work and raise a family.

About the Service and Team

The Hospital Pathway and Reablement (START) Service is dedicated to facilitating safe and timely discharges for residents transitioning from hospital to home. Our multidisciplinary team collaborates closely with NHS colleagues to ensure that individuals receive seamless, holistic care tailored to their unique needs. We empower our residents to regain their independence and confidence, providing personalised rehabilitation care plans that enhance their ability to perform daily activities. We are committed to delivering patient-centered care, where each individual needs, guide the support we offer. We also engage with families and carers, equipping them with the knowledge and resources necessary to foster recovery at home. Our objective is to prevent hospital readmissions but also promote the overall well-being of our residents, enabling them to thrive within their communities

About the Role and Our Ideal Candidate

Join Adult Social Care as a Team Manager and receive a generous Welcome Bonus of £1000, paid in your first month's salary.

We have an exciting opportunity for a Team Manager to join our Hospital Pathway Team, to lead and facilitate the hospital discharge service. This role will be based on-site at St Helier Hospital, within the Transfer of Care Hub (TOCH) alongside health partners as a single point of referral for all hospital discharges. This opportunity is initially available on a 12 months fixed term contract which could go permanent in the near future. Your responsibilities will include:

• To lead and manage the hospital pathway team on-site, providing clear direction and support to ensure effective and timely discharges from hospital.
• Collaborate with healthcare professionals and their families to develop comprehensive discharge plans.
• Oversee the assessment of social care needs, ensuring timely and appropriate interventions.
• Monitor and evaluate the discharge process, identifying areas for improvement and implementing best practices.
• Foster a positive and inclusive team culture that encourages continuous learning and professional development.

Reporting directly to the Head of Service and working alongside another Team Manager, you will play a pivotal role in ensuring that our residents receive person-centred care, from admission to discharge. You will lead a skilled and dedicated team, providing clear direction and guidance to facilitate timely and effective hospital discharge. Your expertise and leadership will help to improve outcomes, reduce length of stay, and promote seamless transitions to community care. Collaboration is key to our success, and you will work closely with external agencies to ensure the best possible outcomes for our residents. If you are dedicated and experienced in working within a hospital setting and discharge pathway, and are looking to take on a challenging yet rewarding leadership role, we encourage you to apply. Join our team and make a meaningful difference in the lives of those we serve.

For more information about the role and/or an informal conversation, view the Role Profile, contact Lynne Brown, Head of Service on lynne.brown@sutton.gov.uk

As a subject matter expert in social care, this position presents an excellent opportunity for Team Managers that possess an in-depth knowledge of current legislation, regulations, and guidance relevant to social work practice and hospital discharge. You will have strong management and leadership capabilities, ideally within a local authority setting.

Key qualifications and competencies for the role include:

• Bachelor's degree or equivalent in Social Work, with a preference for candidates holding a Master's degree and registration with Social Work England.
• Extensive post-qualification practice experience, combined with strong leadership and managerial skills to effectively manage and motivate a multidisciplinary team of social care professionals..
• Significant knowledge of relevant legislation, including the Care Act 2014 and Mental Capacity Act 2005 as well as social work theories
• Significant experience and a thorough understanding of hospital discharge.
• Proven ability to collaborate effectively with diverse stakeholders and community partners to achieve shared objectives.
• The ability to work onsite 5 days a week within the Transfer of Care Hub (TOCH) at St Helier Hospital, Sutton

Our commitment to fostering a diverse and inclusive environment allows us to better serve our residents and communities. Join our team and make a meaningful difference to the lives of those we serve

Our Offer to You

As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.

Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:

• A generous annual leave entitlement of 26-31 days plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade
• Enhanced Maternity, paternity, shared parental, adoption and dependents leave
• Two volunteering days per year
• Flexible Working - Smarter Working Scheme (dependent on the role)
• Adjustable and agile working arrangements using Google Chromebooks
• Learning and development portal offering a range of courses
• Discounts on a range of local shops, restaurants, gyms and leisure centres
• Interest free season ticket loans
• Local Government Pension Scheme
• Bicycle loan facilities and cycle to work scheme
• Zip car scheme
• Confidential health & wellbeing and counselling support

Application Process

Apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections.

We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities.
However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Sutton we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our PRIDE values.
Here at Sutton we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward.

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.

As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce.

Additional Information

We are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.

To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.

We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.

The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.