Team Manager - Charnwood Duty

Job Description

Organisation: Leicestershire County Council

Work Location: County Hall, Glenfield, LE3 8RA

Salary: Grade 13 - £49,221 - £53,826 per annum (pro-rata for part-time) (Pay award pending)

Working Hours: 37 hours per week

Contract Type: Permanent

Closing Date: 27th April 2026

Interview Date(s): TBC

We are recruiting a small team to operate a permanent duty function for Operational Commissioning services in Charnwood and Melton. This advert is for a Team Manager to lead the service, please see separate adverts for the Social Workers and Community Support Workers that will make up the team.

The successful candidate will be motivated and experienced in Adult Social Care; able to support staff to make timely, legal, defensible assessments and decisions which best support the most vulnerable adults in Leicestershire. The duty team will cover Cognitive and Physical Disability; Mental Health and Learning Disability and Autism service areas working closely with the teams and managers in those areas.

You will be supported to develop the role and the service to best meet need. The initial pilot of this function is for one year at which point it will either be embedded permanently or other arrangements made. The successful candidate will retain a permanent role in either case.

About the Role

• Ensure staff deliver excellent outcomes for people with Care Act eligibility by implementing the department’s operating model and ways of working to deliver excellence in social care.
• Provide technical and professional support to team members, including professional development.
• To support ways of working for staff by continuing and building upon close working between teams and partner agencies, including NHS partners, ICBs, inpatient units, community mental health teams, and voluntary agencies.
• Manage staffing budgets, staff performance, and service delivery to ensure efficiency, high‑quality, and legally compliant aftercare, using departmental and corporate policies ensuring effective and efficient team capacity, capability and delivery.
• Provide performance reporting and delivery reports to Strategic Service Managers and the Head of Service.
• Participate in Out of Hours rota and undertake DoLs sign‑off responsibilities.

A DBS enhanced check for a regulated activity is required for this post.

For information on our approach to the recruitment of ex-offenders, please see our policy statement.

About You

• Educated to degree level or equivalent experience. We welcome supervisory/management qualifications or evidence of continual management development
• Substantial social care experience in Adult Social Care or Health organisations, and successful working with managers and staff in people and performance management, Stakeholder and relationship management.
• Demonstrable experience in managing performance and implementing change and performance improvement programmes along with experience of business planning, prioritising competing service demands.
• Proven experience in budget managing and in delivering significant efficiency savings
• Theoretical, practical and procedural knowledge of social work and social care legislation policy and best practise along with skills and knowledge relevant to the service area.
• Breadth of understanding of the range of interventions available
• Excellent knowledge of partnership agencies in statutory, voluntary, on independent factors including understanding of partnership pressures an interdependencies relative to service area.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Aiden Neaves, Strategic Service Manager – aiden.neaves@leics.gov.uk
Tel: 0116 305 4832

Nina Manning, Strategic Service Manager – nina.manning@leics.gov.uk;

Susan Callis, Head of Service- susan.callis@leics.gov.uk

How to Apply

At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.

If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.

By applying for this post, you agree to our Terms and Conditions.

About us

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone.

Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.

For further information on what it’s like to work for us and the benefits we offer, please refer to the following:

Our Recruitment Process
Our Organisational Values
Our Employee Benefits
Working for Us