Team Manager Contact and Response

Working Hours: 37

Interview Date(s): W/c 16th November 2026

We are pleased to be advertising the role of Team Manager – Contact and Response within the Adult Social Care & Health Directorate.

About the Role

The Team Manager will lead and manage a team of qualified social workers and non-qualified workers, helping them to deliver high standards across the organisation. Duties include:

• To provide professional guidance and expertise in respect of adult social care practice and manage workflow and demand across the front door service.
• To support, supervise and performance manage the team and work with colleagues to deliver services for Adult Social care.
• Manage the effective commissioning of services in line with national thresholds.
• To assist the Head of Service in leading and developing the services.
• To promote and contribute to the safety and wellbeing of all people in the community.

Additional Requirements

The successful candidate will be required to undertake an enhanced Disclosure and Barring Service (DBS) check. Costs for the DBS are covered by Rutland County Council.

Please note that you will need a full driving licence to enable you to travel across the county.

About You

An experienced Team Manager, or interested in the opportunity to progress your career, with a background in Adult Social Care.

• A qualified Social Worker SWE registered.
• Forward thinker and solution focused.
• Passionate about making a difference for the Community of Rutland
• Experienced in line management and associated responsibilities including performance management.
• Confident in ability to work within legal frameworks, with an understanding of regulatory requirements.
• Effective communication skills with proven ability to build effective relationships and partnerships with agencies and partners.
• Demonstrates analytical and problem-solving skills.
• Self-motivated and resilient

Informal enquiries

For an informal conversation about the role, please contact Alison Morgan, Head of Prevention and Assurance Adult Social Care amorgan@rutland.gov.uk kmcaleese@rutland.gov.uk

We review applications frequently; however, in periods of high demand, the role may close earlier than advertised, so we encourage you to apply as soon as possible.

Our benefits

• Competitive salary
• Generous annual leave entitlement
• Local Government Pension Scheme
• A strong focus on health, wellbeing, and work-life balance

For further information on the benefits of working for Rutland, please see our careers page:
Jobs and volunteering | Rutland County Council

Our Values

Our values – Passionate, Ambitious, Work Together, and Make a Difference – guide everything we do. We’re looking for people who share these values and want to contribute to strong, supportive teams that deliver positive outcomes for our communities.