Technical Installations Trainer

Job summary

At FCDO Services we protect the UK’s interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we’re on. In our world, it all matters.

Designing engineering solutions. Earthquake-proofing embassies. Managing construction contracts in challenging locations. Just a few examples of the incredible work our Engineering team does. They're the people who plan, design, and deliver innovation across all corners of the globe. Now, you've got the opportunity to join them.

Bringing energy to embassies.

Designing systems that protect.

Realising the power of your skills.

It all matters.

Job description

Help train and develop the specialist installation professionals of the future

Responsible for planning, leading and delivering high quality technical training to new Engineering and Operations staff and Technical Apprentices, you’ll enable them to develop their specialist installation skills. Identifying skill gaps and using bespoke programmes to increase the expertise of existing technical staff, you’ll work to ensure that the training we deliver is relevant, up to date and has clear objectives. There will be times when we’ll require you to work overseas to observe staff competencies and remain abreast of the latest systems procedures.

Dedicated to attaining and maintaining your status as a subject matter expert in a subset of the technical training portfolio, you’ll liaise with our organisation’s heads of discipline to ensure your trainees’ base technical skills are covered prior to participation in advanced training courses. We’ll also expect you to offer developmental feedback to all staff at the end of every course, including detailed solutions and advice on their next steps.

Other aspects of the role include promoting skills sharing sessions, engaging with stakeholders regarding new technical security systems, and keeping up to speed with upgrades and modifications to those already in service. You’ll also be responsible for implementing and upholding health and safety procedures.

Use your specialist technical skills to defend the UK’s global interests

To apply for this vital role, you’ll need an NVQ, QCF, City & Guilds, BTEC, ONC or a similar qualification in electronics, telecommunications, IT or protective security systems. Alternatively, you’ll bring proven equivalent experience.

Adept at delivering technical training or presentations, your excellent interpersonal skills will allow you to communicate with a diverse range of staff who possess varying degrees of expertise. With the ability to apply your academic knowledge in practical situations, you’ll have a good understanding of how to programme relevant equipment.

A City & Guilds Level 3 award in Education and Training would be desirable, as well as SME knowledge in a number of technical security systems. Knowledge of construction and electrical security procedures and administration would be a bonus, as would experience of working with electrical and construction colleagues. We’d also prefer you to have a keen interest in software development and programming.

Discover the support you need to grow your career further

Working with us you’ll help keep people, information, and assets safe around the world. It’s a role you can feel proud of; and we aim to make every part of your career just as rewarding. That’s why when you join us, expect to receive a competitive salary, good holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need.

Want to see your future team’s work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk

Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Developed Vetting (DV) clearance. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/

To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk

It takes a diverse team to protect a diverse world

The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation.

Person specification

We are looking for people with:

• NVQ, QCF, City & Guilds, BTEC, ONC or equivalent in electronics and/or Telecommunications and/ or IT or proven equivalent experience.
• Overseas experience leading or working with multi-disciplined technical installation teams in different environments.
• Accountable for ensuring delivered training is relevant and up to date.
• Be proactive in engaging with a range of stakeholders specifically I&D to new technical security systems in development and keep abreast of upgrades and modifications to those in service.
• Provide developmental feedback on all staff at the end of every training course as well as proposed solutions and advice on next steps
• Responsible for implementing and upholding H&S procedures ensuring Safe by Choice is included in all training provided.
• SME knowledge of two, or more, technical protective security systems.
• Knowledge of electrical security procedures and administration or proven demonstrable experience.
• Demonstrable practical application of academic knowledge.
• Demonstrable knowledge and experience of programming relevant equipment.

Behaviours

We'll assess you against these behaviours during the selection process:

• Developing Self and Others
• Communicating and Influencing
• Managing a Quality Service

Technical skills

We'll assess you against these technical skills during the selection process:

• NVQ, QCF, City & Guilds, BTEC, ONC or equivalent in electronics and/or Telecommunications and/ or IT or proven equivalent experience.
• Overseas experience leading or working with multi-disciplined technical installation teams in different environments.
• SME knowledge of two, or more, technical protective security systems.
• Demonstratable experience of implementing and upholding H&S procedures ensuring Safe by Choice is included in all training provided.
• Be proactive in engaging with a range of stakeholders specifically I&D to new technical security systems in development and keep abreast of upgrades and modifications to those in service.
• Provide developmental feedback on all staff at the end of every training course as well as proposed solutions and advice on next steps.

We only ask for evidence of these technical skills on your application form:

• NVQ, QCF, City & Guilds, BTEC, ONC or equivalent in electronics and/or Telecommunications and/ or IT or proven equivalent experience.
• Overseas experience leading or working with multi-disciplined technical installation teams in different environments.
• SME knowledge of two, or more, technical protective security systems.

Benefits

Alongside your salary of £48,801, FCDO Services contributes £14,137 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role.
• Annual leave starting at 25 days.
• A culture encouraging inclusion and diversity.
• A Civil Service pension.
• Free shuttle bus available between central Milton Keynes and Hanslope Park

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

To apply for this role, you will be asked to provide your CV, a personal statement, and provide answers to some job specific/technical skills.

Your CV and personal statement will not form part of the assessment they will provide an insight into your work history and experience.

Your CV should include:

• no personal identifying details

• career history with key responsibilities

• achievements

• qualifications

Your personal statement should outline your interest in the role.

Candidates will only be sifted on answers provided to the technical/ job specific questions which are outlined in the application form.

Those that are successful will be invited to a Face to Face interview

At the interview you will be asked a blend of questions on technical/job specific skills and behaviours

The candidate will need to complete a presentation along with the interview questions.

Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Medical

Successful candidates will be expected to have a medical.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Fcdoservices.recruitment@fcdo.gov.uk
• Email : Fcdoservices.recruitment@fcdo.gov.uk

Recruitment team

• Email : Fcdoservices.recruitment@fcdo.gov.uk

Further information

If you feel your application has not been treated in accordance with the Civil Service Commission Recruitment Principles and you wish to make a complaint, you should contact FCDOServices.Recruitment@fcdo.gov.uk in the first instance.
If you are not satisfied with the response you receive from FCDO Services, you can contact the Civil Service Commission. For more information, please visit their website.

Attachments

Candidate Pack - Technical Installation Trainer Opens in new window (pdf, 1856kB)