Technical Officer

Technical Officer

Job description

Full Time, Permanent

The Cyclical & Planned Maintenance Team is looking for a skilled Technical Officer who can thrive under pressure, and work in a fast-paced environment. The role will essentially provide back office support to the Project Surveyors, Supervisor and Manager within Low Rise Projects Team and will also include liaising with site-based operatives and external contractors.

You will work as part of the core team to set up systems and processes to provide an efficient / effective high-quality support for Compliance/Planned Programmes.

You will need to have an eye for detail in carrying out your work, be flexible in your approach and willing to learn new tasks to help the team achieve set targets. In a busy working environment, you will have a proactive approach to workloads whilst also having the ability to be reactive when needed, managing your own workloads. In addition, good communication skills will be required as part of your active engagement with tenants, contractors, trade teams and team members to help in completing daily tasks.

You will be expected to arrange programmes of work, ad hoc and urgent repairs, as well as general office duties as they arise, during operational hours. Excellent communication and customer service skills are essential.

Daily activities could include:

• Planning and arranging the flow of work across planned for external contractors and site based in house resources.
• Loading jobs on computer systems, for in-house and external resources, and rearranging appointments with customers
• Working together with internal colleagues across a range of teams, as well as liaising with external contractors daily, to ensure an effective Planned Programme is delivered to our residents.
• Correspondence with internal & external customers / contractors / stakeholders.
• Updating databases and systems.
• Monitor and distribute the teams central e-mail mailboxes.
• Provide statistical reports.
• Provide cover in team when required.

This is an excellent opportunity to gain valuable experience and learn new skills in a friendly and positive environment.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

How do I apply?

If you share our values and are ready to be part of our exciting journey please select the apply button below.

To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

For further information, please refer to the Job Description and Person Specification or alternatively, please contact Gary Lewis gary.lewis@bristol.gov.uk / 07388963367

Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. Appointments will be made on merit.

The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.