Technical Support Officer

• Recruitment_pack_generic_April_2025
• JDPS_Technical_Support_Officer_-_Planning

Please note that we do not accept CVs. We only accept online applications. Our applications can take up to 2hrs to complete but we have prepared some guidelines to help you with the application as it’s such an important part of the process.

https://www.elmbridge.gov.uk/blogs/2022/how-ace-local-authority-application-form

To apply use the "Apply Online" button below, which will take you to our Applicant Tracking System ('ATS') where, once you have applied, you can log on to your online account at any time to view the status of any of your applications. By using ATS, you can track the progress of your application(s), receive communications by email, select your own interview time online and see whether you have been made a conditional offer.

Technical Support Officer

Interview date: TBC

We are seeking a highly motivated talented individual to fill the role of Technical Support Officer within our dynamic Business Support Team. The Business Support Team is the engine room that supports the entire Planning Service. The team validates and registers all planning applications, processes Planning Appeals, plays a key role in the administration and monitoring of the Community Infrastructure Levy (CIL) and is responsible for leading our programme of process review, system updates as well as driving and monitoring our overall service performance.

You could be starting out in your career or have established skills in providing the support within a Planning or other local authority department. Experience of validating and registering planning applications would be an advantage, but don’t worry if you don’t have any experience as we provide a full training package.

This is more than a job opportunity; it is your chance to play a significant role in the community and be an integral part of our borough’s development journey.

For an informal discussion about the role, please call Amanda Leonard, Planning Business Support Team Leader on 01372 474 427 or email aleonard@elmbridge.gov.uk

About us

• Flexibility: we know you have to juggle work and life commitments and our approach to hybrid working is there to support you.
• Wellbeing: when you thrive, Elmbridge thrives, which is why we have developed a strong and varied wellbeing programme for our employees.
• The package: not forgetting our excellent pension, discounts with various local businesses, and free employee parking at the Civic Centre. Plus, your birthday off and time off between Christmas and New Year, no annual leave required.

The closing date for applications is Monday, 13 October 2025 at 09:00. However, this date is given as a guide and is subject to change. We reserve the right to close this vacancy once a sufficient number of applicants has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.