Technical Support Officer

Technical Support Officer
£32,535 - £33,987 per annum

About Us

We are Newham, we have a radical vision to build a better and brighter future for our residents. We are five miles east of the City of London and changing rapidly. Our part of East London is booming. By building a fairer Newham, we are supporting our residents to reach their potential and thrive.

Right now Newham residents are exposed to high levels of toxic pollution from vehicles, contributing to the highest death rate in England. We are committed to tackling that and working with residents to create a healthier borough.

To achieve our promises to residents, we need people who are driven and ready to deliver the very best for our communities. We are now seeking enthusiastic applicants for these new roles in the Highways and Transportation team, which is part of the council's Environment and Sustainable Transport directorate.

There are a number of roles available and each one will be pivotal to the council delivering a wide range of traffic, parking and environmental schemes from feasibility, design, consultation right up to the implementation stage, service development, key public realm improvement priority schemes, including the design and delivery of planned highway maintenance schemes and Highway Safety Inspections.

We are also delivering a major project along the Royal Docks Corridor (RDC) in the borough and we are seeking experienced staff to help us deliver this exciting project.

We are able to offer working arrangements that will enhance your work/life balance including remote and at home working.

About You

Working in a varied and fast paced environment, you will use your existing knowledge and experience to support service delivery in a range of interesting and challenging roles.

We are looking for a candidate with demonstrable experience working in a busy environment with excellent communication and ICT knowledge and skills of the service area and experience of dealing with contractors, Elected Members, the general public and other external stakeholders.

You will be involved in some of the most significant and ambitious service initiatives the sector has to offer including the Kerbside Infrastructure Programme, Active and Sustainable Transport, Low Traffic Neighbourhoods and Healthy School Streets.

Please do not submit a CV. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

Please view JD here

Closing date: 1st March 2026

Additional Information

We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.

The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn.

Same Posting Description for Internal and External Candidates