Temporary Accommodation Officer
Please apply online via the link provided.
Closing date: 27 August 2025
Interview date: 8 and 9 September 2025 (interview dates are subject to change)
Please apply via Winchester City Council's website.
The Temporary Accommodation team are looking for a dynamic individual who thrives in a fast-paced reactive role, has customer service at the heart of what they do and a “can do” attitude!
You will be required to work as part of the Temporary Accommodation team to provide day to day housing management of the Council’s temporary accommodation for homeless households. You will also be required to provide low level support to ensure residents are tenancy ready to access move on / independent living opportunities.
The Temporary Accommodation team are based in offices just outside the vibrant city centre of Winchester. You will need to meet the travel requirements of the role as you will visit residents in our units of temporary accommodation across the district, as well as conducting health and safety visits at our schemes.
If you are experienced in working in the housing sector with vulnerable households and like to work in an environment where no two days are the same - then this could be the job for you!
We are looking for someone who is passionate about providing excellent customer service, who can work flexibly due to the reactive nature of the role, whilst remaining calm under pressure. You will need to be an excellent problem solver and a reliable team member to deliver excellent outcomes to those individuals in the council’s temporary accommodation.
A DBS check will be required for this role, and you must be able to meet the travel requirements for the post.
If you’re looking for an exciting opportunity, then this is the role for you. In return, we offer an excellent package of benefits including:
- Employer paid health cash plan
- Salary sacrifice scheme for cars and bikes
- 26 days annual leave per year rising to 33 days - dependent on length of service
- 13 days additional flexi leave per year (subject to operational requirements)
- Option to buy up to 5 days additional annual leave
- Free parking (during work hours) at any Winchester Park and Ride
- Membership to the Local Government Pension Scheme
- Discounts at a range of major high street brands and the two leisure centres in the district
- Season Ticket loans
- Excellent working environment
- Support for continuous professional development
For an informal chat about the role, please contact Laura Wilson, Temporary Accommodation Manager on 01962 862677 or via email at lawilson@winchester.gov.uk or Charlotte Quinn, Strategic Housing Manager on 01962 848399 or via email at cquinn@winchester.gov.uk.
Salary range
- £32,597 - £36,363 per year