Temporary Accommodation Officer

• Behavioural_Framework_revised_Oct_2023
• Job_Application_Guide_2018
• Temporary_Accomodation_Officer_JD_REVISED_August_2025

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.

Please apply online via the link provided.

Temporary Accommodation Officer

Are you passionate about making a difference in the lives of vulnerable individuals and families? Do you thrive in a fast-paced, people-focused environment? If so, we want to hear from you!

What You’ll Do

As a Temporary Accommodation Officer, you’ll play a vital role in:

• Delivering high-quality housing management services to those in temporary accommodation.
• Ensuring safety and compliance across temporary accommodation sites.
• Supporting residents to become tenancy-ready and move towards a secure home.
• Collaborating with housing colleagues, contractors, and external agencies.
• Monitoring repairs, cleanliness, and fire safety standards.
• Engaging residents in shaping future housing services.

What We’re Looking For

• Experience in housing, social work, or community care.
• Strong communication and conflict resolution skills.
• Understanding of safeguarding and the needs of vulnerable groups.
• A proactive, customer-centric approach to service delivery.
• Willingness to work flexibly, including evenings and weekends.
• A full driving licence.

Why Join Us?

• Be part of a supportive, forward-thinking team.
• Make a real impact in your community.
• Opportunities for training and development.
• Work in a dynamic role that blends housing management with social impact.

Additional Info

• DBS Check: Basic level required
• Politically Restricted Post: No
• Emergency Responsibilities: No

For an informal chat about the role, please contact Katherine Hiscock, Head of Housing Services and Transformation at katherine.hiscock@woking.gov.uk

Closing date: 9 September 2025 at 23.59

Interview dates: 15 and 18 September 2025