Tenancy Sustainment Officer

• Tenancy_Sustainment_Officer_-_Job_Description_and_Person_Specification

Please apply online via the link provided.

Closing date: Sunday 1 February 2026
Interview date: Wednesday 11 February 2026

Please apply via Winchester City Council's website.

We have an exciting opportunity for a Tenancy Sustainment Officer to join our expanding Housing Support Team.

Our services help tenants maintain their homes, reach their goals and live independent fulfilling lives.

The successful candidate will be responsible for delivering holistic, housing-related support to our tenants using a person-centered approach. You will work with tenants assisting them to access services and to maintain their tenancies and avoid eviction.

We are looking for someone with excellent interpersonal and engagement skills who has experience of supporting a diverse client group.

You will also have a track record of successful partnership working to achieve positive outcomes.

We offer some of the best terms and conditions available in local government, including:

• Employer paid health plan.
• Salary sacrifice scheme for cars and bikes
• Discounts at a range of major high street brands and the two leisure centers in the district
• 25 days annual leave (rising to 32 days annual leave depending on length of service)
• Flexible working arrangements
• 13 days additional flexi leave per year (subject to operational requirements)
• Option to buy 5 days annual leave.
• Free Parking
• Membership of the Local Government Pension scheme
• Support for continuous professional development

Please note, as part of our interview process you will be required to complete a written test.

If you feel you have the skills and experience to join our dedicated team, we would like to hear from you.

For further information about the role, please see the job description and person specification attached.

For an informal discussion about this post and the opportunities it offers, please contact Samantha Lee, Financial Inclusion Officer, on 07980 732100.