Tenant Engagement Assistant

We are looking for a self-motivated, enthusiastic individual to make a real difference in the support and smooth running of our Tenant Engagement Service.

The main duties of the role include dealing with first line telephone enquiries, general administrative tasks, preparing documents, maintaining records and systems and providing data and information to support the tenant engagement team, tenant and leaseholder panel and the complaints team.

Applicants should have strong administrative abilities and be able to work accurately in a busy working environment. GCSEs in Maths and English and good written and verbal communication skills are essential together with a working knowledge of the Microsoft Office Suite.