Transport Team Driver

Job summary

Can you provide a professional, reliable transport service while ensuring the safety, comfort and punctuality of staff, visitors and deliveries?

Have you experience carrying out vehicle checks, coordinating servicing and repairs, maintaining accurate records, and ensuring vehicles remain roadworthy and compliant?

Are you a proactive team player who enjoys balancing driving duties with administrative support, customer service, and helping to keep day-to-day operations running smoothly?

If so, we’d love to hear from you!

The Transport Team plays a vital role in supporting the day-to-day operations of the Agency by ensuring staff, visitors, facilities and resources are connected efficiently and safely. Working across a range of locations, the team is responsible for transport services, vehicle management, mail and equipment deliveries, and wider operational support activities.

As part of a collaborative and customer-focused environment, you will help maintain a professional transport service while contributing to the smooth running of Estates operations. The team works closely with colleagues across the Agency, providing practical solutions, excellent customer service and ensuring compliance with health, safety, security and environmental standards. This is an excellent opportunity for someone who enjoys a varied role, combining driving responsibilities with administration, problem-solving and hands-on support.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at DVLA:

DVLA roles: DVLA – Home , Civil Service Careers

Job description

We are looking for a reliable and customer-focused individual to provide a professional transport service for staff, visitors and Agency resources across multiple locations. The role combines driving responsibilities with operational and administrative support, including vehicle checks, mail and equipment deliveries, record keeping, and vehicle maintenance coordination. Working as part of the Transport Team, you will help ensure services run efficiently, safely and in line with Agency standards and policies.

Your responsibilities will include, but aren’t limited to:

1. This is primarily a driving role, transferring DVLA staff and other visitors between DVLA and its satellite buildings and car parks by Agency transport. Also, managing the collection and delivery of mail and other items as required. When not driving you will be required to carry out general admin duties within the Transport Team.
2. To meet Customer/Agency internal business targets and standards for the specific business area of responsibility.
3. Respond to enquiries and ensure the most sustainable form of transport is used for all journeys.
4. Basic daily check of vehicles, reporting any incidents (i.e. traffic offences) whilst on duty and any damage to Agency vehicles.
5. Collate and record statistical or transport data, report and action as necessary.
6. Report vehicle faults to the manager.
7. Adhere to Health & Safety Policies, Data Protection, Security Policies and understand relevant employment law.

For further information on the role, please read the role profile.Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

You will be required to provide evidence that you hold any essential qualifications/licenses at some point during the recruitment process. If you cannot provide evidence, your application will be withdrawn.

To be successful in this role you will need to have the following experience:

1. Experience in safely transporting staff, visitors, and goods between multiple locations, ensuring efficient journey planning and promoting the most sustainable transport options.
2. Responsible for conducting routine vehicle inspections, reporting faults and damage, arranging MOTs, servicing and repairs, and ensuring vehicles remain roadworthy and compliant with health and safety standards.
3. Providing a professional service when responding to enquiries, escorting visitors, conducting vehicle familiarisation/test drives, and supporting colleagues with transport and equipment delivery requirements.
4. Maintaining accurate records and transport statistics, managing mail and equipment deliveries, reporting incidents, and supporting wider Estates team operations while adhering to security, data protection and organisational policies.

Essential Criteria/Licences

• Due to insurance restrictions, we are unable to offer this role to any candidates under the age of 30.
• Full UK driving licence with no more than 6 points which has been held for a minimum of 2 years. If you do not already hold a D1 category on your driving licence and DQC card then you must be willing to work towards these and complete all the necessary training once in post.

Additional Information

We welcome applications from candidates who can speak Welsh and English. Welsh language skills could be useful in this role, but it is not an assessment criterion, so it won’t put you at any disadvantage during recruitment if you aren’t a Welsh speaker. Please note that the application and assessment process will be held in English.

Working hours, office attendance and travel requirements

Full time roles consist of 37 hours per week.

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 35 hours per week, over 5 days.

The working hours for this role will be allocated on a rota basis of predominantly shift patterns covering 7am-3pm, 8am-4pm or 9am-5pm. There are occasions when the DVLA Park & Ride service will need to be covered by a member of the Transport Team, and this service runs from approximately 6:15am-6:45pm. You will be notified in advance of when you will be required to cover this service.

This role is not suitable for hybrid working and will require the successful candidate to work solely from their designated workplace (one of the locations cited in the advert) or, when required for business reasons, from other offices/work locations/visiting stakeholders.

If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

Visa Sponsorship

Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.

Licences

30 years of age or older, with a full UK driving licence with no more than 6 points which has been held for a minimum of 2 years

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Working Together
• Making Effective Decisions

Benefits

Alongside your salary of £26,607, Driver and Vehicle Licensing Agency contributes £7,708 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
• Access to the staff discount portal.
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
• Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
• Flexible working options where we encourage a great work-life balance.

Find out more about the benefits of working at DfT and its agencies (opens in a new window).

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

How to apply:

Our selection process ensures a comprehensive assessment of each applicant's skills and potential fit within our organisation.

The selection process for this role will be:

Stage 1: Sift of CV and personal statement

Stage 2: Interview

You must be successful at each stage to progress to the next stage.

Stage 1: Sift

At sift, you will be assessed against the following Success Profile elements:

• Experience – you will be asked to provide a CV (unlimited wordcount) and personal statement (1000-word count). Please provide evidence of your Experience of the following:

1. Experience in safely transporting staff, visitors, and goods between multiple locations, ensuring efficient journey planning and promoting the most sustainable transport options.
2. Responsible for conducting routine vehicle inspections, reporting faults and damage, arranging MOTs, servicing and repairs, and ensuring vehicles remain roadworthy and compliant with health and safety standards.
3. Providing a professional service when responding to enquiries, escorting visitors, conducting vehicle familiarisation/test drives, and supporting colleagues with transport and equipment delivery requirements.
4. Maintaining accurate records and transport statistics, managing mail and equipment deliveries, reporting incidents, and supporting wider Estates team operations while adhering to security, data protection and organisational policies.

The sift will take place from 25/08/2026.

Stage 2: Interview

At interview stage, you will be assessed against the following Success Profile elements:

• Behaviours – Working Together, Making Effective Decisions, Communicating & Influencing
• Experience

The interviews will take place week commencing 07/09/2026

This interview will be conducted in person at our Swansea office (DVLA, Longview Road, Morriston). Further details will be provided to you should you be selected for interview.

Further information on the selection process

We will also hold a 12-month reserve list for this role, which may lead to potential opportunities beyond the role you applied for.

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you are experiencing accessibility problems with any attachments on this advert or the information on our website, please contact the email address in the 'Contact point for applicants' section.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit theHow We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

If your application is successful but you have been dismissed from the Civil Service, your application could be removed at the pre-employment checking stage depending on the nature of the dismissal.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

All external applicants and current employees of accredited non-departmental public bodies (NDPBs) will be required to undergo a Social Media Check. A Social Media Check is a review of your publicly available online activity, typically across platforms like LinkedIn, Facebook, X (formerly Twitter), Instagram, and others. The purpose is to identify any public posts or content that could raise concerns for employers, such as:

• Hate speech or discriminatory behaviour
• Threats or acts of violence
• Illegal activity or substance misuse
• Sexually explicit material
• Extremist views or affiliations

Importantly, this check does not involve hacking into your accounts or accessing private messages. It only considers content you have chosen to make public. Employers use this kind of screening to help ensure their workplace remains safe, inclusive, and aligned with company values. It’s not about judging your personality or lifestyle - it’s about checking for potential red flags that might affect the role or company culture. If you have questions or concerns about the social media check, we would be happy to explain in more detail what’s being looked at and how your data is handled securely and fairly.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Lisa Hopkin
• Email : lisa.hopkin@dvla.gov.uk

Recruitment team

• Email : dftrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: dftrecruitment.grs@cabinetoffice.gov.uk If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Click here (https://civilservicecommission.independent.gov.uk/) to visit Civil Service Commission

Attachments

Role Profile Opens in new window (pdf, 217kB)Role Profile Cy Opens in new window (docx, 145kB)