Volunteer Development Officer

Job Description

Organisation: Leicestershire County Council

Work Location: Main base - Hinckley Family Hub, Granville Road, Hinckley, LE10 0PP and across Hinckley & Bosworth. Occasional travel across Leicestershire.

Salary: £28,605 - £31,029 per annum (pro-rata for part time) (Pay award pending)

Working Hours: 37 hours per week

Contract Type: Permanent

Closing Date: 17th May 2026

Interview Date(s): 27th May 2026

If you are interested in being part of a strong and ambitious team of Volunteer Development Officers, then this could be the role you have been waiting for!

About us

At Leicestershire County Council we are committed to doing our very best for vulnerable children and families; working to make a positive impact on their lives so they can achieve their potential and flourish.

We received the Investors in Volunteers award for the 4th consecutive time which is testament to our volunteer offer and the support volunteers are given.

Over the last 5 years our volunteer offer has gone from strength to strength with more support, training, development and celebration of the impact volunteers bring to our service and what we can deliver for children and families.

Across Leicestershire we currently have around 200 volunteers who on an average week deliver:

• Stay and play groups
• Mentor sessions
• Wellbeing groups
• Community fridges
• and support staff-run activities

About the Role

As part of a Volunteer Team, you will play a crucial role in supporting and enhancing the services provided by the Targeted Family Help Service in Hinckley & Bosworth.

The Volunteer Development Officer will lead the recruitment, training, and retention of volunteers supporting the Targeted Family Help Service. This role involves developing effective recruitment strategies, building partnerships with local communities and organisations, and promoting volunteering opportunities. You will design and deliver training, provide ongoing support, and ensure volunteers are well-matched to roles that reflect their skills and the needs of families. The post also includes coordinating volunteer activity with service teams, monitoring impact, maintaining accurate records, reporting on outcomes, and ensuring all activity meets safeguarding and regulatory requirements.

Work outside usual office hours and Saturdays depending on operational needs maybe occasionally required.

Driving licence & access to a vehicle/car is essential.

An enhanced DBS check is required for this post.

For information on our approach to the recruitment of ex-offenders, please see our policy statement.

About You

To apply for this post, you must be able to evidence in your application how you meet the following criteria:

• Standard of education to Level 3 and/or any relevant childcare, youth and community, health and social care qualifications OR substantial experience that clearly demonstrates the experience, skills, competencies and knowledge outlined below.
• An understanding or experience of working with or managing volunteers; Experience of inter-agency work.
• Experience of working with families and/or children; Understanding of risk and protective factors including the principles of effective practice.
• Knowledge of child development and needs of children and your understanding of safeguarding and promoting the welfare of the child.
• Excellent organisational skills with the ability to manage multiple projects and priorities, ICT skills to include the ability to use Microsoft packages and databases / case management systems proficiently.
• Ability to engage with people from all backgrounds, in particular children and families that are hard to reach; With knowledge of child development and an awareness of differing needs of children and young people.
• Experience in designing and/or delivering training or group activities.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Lisa Dinsdale - Volunteer Coordinator

Telephone: 0116 305 1401

Email: lisa.dinsdale@leics.gov.uk

How to Apply

At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.

If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.

By applying for this post, you agree to our Terms and Conditions.

About us

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone.

Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.

For further information on what it’s like to work for us and the benefits we offer, please refer to the following:

Our Recruitment Process
Our Organisational Values
Our Employee Benefits
Working for Us