Vulnerability and Safeguarding Specialist - 7672

Title: Vulnerability and Safeguarding Specialist

Contract Type: Permanent, Full Time, 35 hours

Salary: £40,649 per annum to £44,825 per annum (London weighted salary) dependant on experience, plus ECU allowance (*if policy requirements are met)

Grade: 8

Reporting Office: London, Stratford

Working Location: Stratford, E15 with regular travel required to South West London.

Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Working Pattern: Monday to Friday – 09:00 -17:00

Closing Date: 9th April 2026 – 23:00

Interview Dates: Ms Teams – c. 5th May 2026

Please click here for the role profile - Vulnerability and Safeguarding Specialist.docx

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

Join our housing Specialisms Team at L&Q:

Are you passionate about people and safeguarding? Would you like to join our Housing Specialisms Team as a Vulnerability and Safeguarding Specialist and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player with expertise in vulnerabilities and Safeguarding.

If this sounds like you, we would love for you to apply!

Your impact in the role as the Vulnerability and Safeguarding Specialist:

• Work closely with housing teams to ensure they respond positively and proactively to the needs of vulnerable residents, including where there are safeguarding concerns.
• Helping to develop the knowledge and skills of housing staff with regards to working with vulnerable people and safeguarding.
• Working with housing colleagues to ensure they work within L&Q’s safeguarding framework and embed safeguarding procedures into their daily work.
• Provide advice, guidance and mentoring to frontline housing staff to ensure best practice in safeguarding. This includes occasional delivery of training.
• To feed into wider safeguarding and vulnerability strategies as a subject matter expert.
• To monitor and collate KPI information on a monthly basis

What you'll bring:

• You should be good at building relationships with people and be able to communicate well with colleagues and residents.
• You’ll be confident in providing advice, guidance and mentoring to our front-line housing teams in subject such as vulnerability and safeguarding.
• You’ll have demonstrable and relevant experience of working with vulnerable adults and children
• Excellent knowledge of adult social care and mental health practice. You will demonstrate a commitment to delivering person-centred services.
• You should have a sound understanding of the Care Act 2014 and other relevant legislation.
• You’ll have a relevant degree (desirable) i.e. social work, nursing (mental health), health and social care, or a Diploma or NVQ level 4 health and social care or equivalent (essential) and Safeguarding level 3 training (desirable)
• You’ll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines.
• Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential.
• Skills and Ability to deliver training to housing colleagues (formal and informal) on issues relating to vulnerable customers, particularly safeguarding

Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department.

If you are interested in this role and have the experience required, then apply without delay!

DBS

For this post the successful candidate will need to apply for or be in possession of an Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit www.homeoffice.gov.uk

If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk

About L&Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.

At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.

When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome - Find out more here.

Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

Click here to find out more about L&Q and why you should join us!

*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.

#TJ