Web Content Designer

Job summary

This role is available as a designated homeworking role. Please note, some travel may be required. This post can be based at our sites in either Ryton-on-Dunsmore (CV8 3EN) or Durham (DL15 8DS). Hybrid working opportunities can also be discussed prior to you taking up your post.

About us:

Our mission is: Leadership, Standards, Performance. This guides our work with individuals, forces and policing partners towards our vision. We exist to support police officers, police staff and volunteers to deliver the best service to the public. Only through high quality leadership, consistent standards and continual performance improvement can everyone in policing reach their full potential. Our mission guides our work with individual, forces and partners towards our vision.

Although we are a relatively small organisation, our work has a big reach. We are uniquely placed to work both with national policing organisations and local forces to support frontline officers, staff and volunteers in their day-to-day roles.

We offer a supportive and inclusive environment for people to thrive. Our extensive flexible-working policy, employee wellbeing support, family friendly policies, employers’ network for equality and inclusion membership (ENEI (Employers Network for Equality & Inclusion) silver award winners), and status as a disability confident leader means everyone can bring their whole self to work.

Additional information:

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

Due to our status as public servants, we are not eligible to participate in the Civil Service transfer process. Therefore, while successful candidates can transfer in on their existing terms and conditions, any subsequent transfer out of the College to the Civil Service cannot be guaranteed on existing terms and conditions, and new starter and/or modernised terms may apply.

The College embraces diversity and promotes equal opportunities. As such, we comply with the Disability Confident Scheme (DCS) and apply the minimum selection criteria at sift stage of the recruitment process.

Our vetting

If you are successful at interview, you will be required to undertake pre-employment security checks. You will be sent a security questionnaire which must be accessed within 24 hours.

Please note, these checks can take up to 10 weeks. You will only be offered a start date after the checks have been completed. If the outcome of these checks is not satisfactory, your recommendation for employment will be withdrawn.

Job description

This post is open to applicants who can meet the College’s nationality, UK residency and vetting requirements.

We're looking for a content designer to join our multi-disciplinary content team in the Communications and Engagement unit.

You'll design, write and edit web content that meets user needs and supports business objectives. You'll use evidence, data and research to inform your decisions, creating clear user journeys.

You'll work across the organisation with colleagues in Digital, Data and Technology, Legal, Commercial, and Culture and Inclusion, as well as external suppliers. You'll champion editorial standards and make sure our content is well governed and meets the right quality standards.

You'll collaborate with subject matter experts and stakeholders to implement our content strategy and continuously improve what we do.

Person specification

Some of your responsibilities will include:

Content design and development

• Lead the design, development and review of web content that meets user and business needs.
• Make sure all web pages have a clear purpose, are easy to understand and are accessible.
• Consider how content supports the end-to-end user journey.

Stakeholder engagement

• Work with subject matter experts and senior stakeholders to develop and maintain content that supports user engagement with the College’s brand and products.
• Guide stakeholders on publishing workflows and make sure content meets editorial, brand, legislative and professional standards.

Workload and risk management

• Manage your workload, prioritise competing demands and meet deadlines.
• Identify and report project risks and help develop solutions.

Technical development

• Help scope requirements for technical projects, making sure they meet user and business needs.
• Complete user acceptance testing before deployment.
• Carry out post-deployment checks to make sure the website works correctly, reporting any issues promptly.

Project delivery

• Take part in sprint planning sessions to support timely project delivery.

To be successful in this role you’ll need:

Essential skills and experience

• Experience writing, editing and publishing content using style guides and plain English.
• Understanding of content design good practices and how to apply them in an agile workflow.
• Ability to translate technical or complex information into clear, accessible content.
• Experience using content management systems and knowledge of analytics tools such as Google Analytics, Search Console or similar.
• Ability to influence and build relationships with a range of stakeholders.
• Strong attention to detail.
• Ability to manage your workload, prioritise competing demands and meet deadlines.

Desirable skills and experience

• Previous project management experience.
• Experience of mentoring and/or coaching.
• Knowledge of policing and the wider College of Policing operating environment.

Please see the attached job description which contains full details of the role.

Behaviours

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Communicating and Influencing
• Working Together
• Delivering at Pace

Technical skills

We'll assess you against these technical skills during the selection process:

• Creating effective written content for web channels that meets user needs.
• Ability to translate technical or complex information into clear, accessible content.

Benefits

Alongside your salary of £35,074, College of Policing contributes £10,160 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

College staff have public servant status. As a public servant, you are eligible to join the Civil Service Defined Benefit Pension Scheme.

The College is a great place to work. We're passionate about our people and offer a wide range of benefits, including (but not limited to):

• Defined benefit pension scheme with an average employer contribution of 28.97%
• Up to 31.5 days holiday (this is in addition to 8 public holidays and 1 privilege day)
• Continued professional development and structured career paths
• Enhanced maternity, paternity and adoption leave
• Flexi-time (for certain grades)
• Benenden Healthcare
• National Dental Plan
• Discounts for on-line shopping
• Free employee support line
• Interest free season ticket loans
• Rewards and recognition scheme
• Learning and development tailored to your role.
• An environment with flexible working options.
• A culture encouraging inclusion and diversity.

We also have a number of thriving staff networks that provide the opportunity for advice, support and to drive change. A place to get your voice heard, share experiences and challenge our working practices to ensure equality of opportunity for all.

For more information about our benefits and staff networks, visit What we offer as an employer , College of Policing

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Technical skills.

This post is open to applicants who can meet the College’s nationality, UK residency and vetting requirements.

Vacancy reference: 7051,7057,7109

Anticipated interview dates: Interviews will take place in w/c 13 April.

An initial sift based on working together and creating effective written content for web channels that meets user needs may be held if a large number of applications are received. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview.

x 2 Permanent positions and x 1 fixed term contract. The Fixed Term contract is offered on the understanding that it will only last as long as the stated contract length, there could be a possibility that it could be extended or made permanent should circumstances allow.

Internal applicants who are at risk of redundancy or in need of redeployment and pass the recruitment process, will be given priority over other applicants.

How to apply and contact information:

For further information visit our ‘Work for us’ page.

What it's like working at the College of Policing

If you would like to discuss the role in more detail please contact Tara O'Leary, Creative Services Manager (tara.oleary@college.police.uk)

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Tara O'Leary
• Email : tara.oleary@college.police.uk

Recruitment team

• Email : recruitment@college.police.uk

Attachments

T4JD-2B-Content-Designer Opens in new window (pdf, 177kB)