Witness Care Officer

Location

Mansfield House

Business Area

Criminal Justice

Department

J - Criminal Justice Department

Rank

N/A

Grade

4

Salary

£30,468 - £34,329

Part/Full Time

Full Time

Hours per Week

37

Additional Working Conditions

Suitable for Job Share, Flexi-time, Part Time

Type of Contract

Fixed Term

Duration of Post if not Permanent

12mths

Vetting Level Required

RV

Description

Help bring offenders to justice and empower victims and witness.

We’re looking for two passionate individuals to join the team as Witness Care Officers on a 12-month fixed term basis, providing a vital support to victims and witness throughout their cases. In this rewarding role, you’ll deliver updates and information in line with legislation, ensure individuals are aware of the services available to them and help cases progress smoothly and effectively.

You’ll be

• Supporting and guiding victims and witness relating to their cases.
• Regularly contact witness ensuring they are ready and attend hearing/hearing outcomes.
• Processing information and written/verbal enquiries accurately on computer databases.

You must have

• Experience displaying empathy to distressed customers in a confidential setting.
• Excellent communication and interpersonal skills at all levels, including negotiation and influencing positively.
• Problem solving skills using information gathered and analysed from various sources.

What’s in it for you?

At Leicestershire Police, we want to create an environment that puts people first, so you feel supported in everything you do. We have a range of reward and benefits available to all our employees.

What’s next

Please click APPLY to complete your application telling us how you meet the essential and desirable criteria by showcasing your skills and experience.

To support you with your application we’ve provided some application guidance and the recruitment process.

To find out more, register for our upcoming information webinars click here.

• Vacancy closes on Sunday 2nd November 2025 at 23:55.

If you want a chat about how we can help you throughout the recruitment process and your career with us, get in touch with the Recruitment Team: careers@leics.police.uk

Who we are

At Leicestershire Police it’s not just patrolling the streets. Just as important as our uniformed officers is our dedicated team of professional and support staff working behind the scenes. It’s these skilled people, people like you who contribute to the policing of Leicestershire.

To understand how you can make a difference visit our careers website.

We value diversity and inclusion and encourage applications from underrepresented and neurodiverse backgrounds, so that we can truly reflect the communities that we serve in.

Document Attachment

Witness Care Officer.pdf – 261KB