Youth Justice Practitioner- Victim Liaison Officer

Youth Justice Practitioner- Victim Liaison Officer

Job description

This is an exciting opportunity to join an ‘Outstanding’ Youth Justice Service as a Victim Liaison Officer on a permanent contract. The service received a maximum score in the HMIP Inspection in January 2026, with the report noting ‘work with victims was a significant strength and took an individualised, responsive, and sensitive approach. The YJS understood the importance of high-quality provision for victims and were passionate and committed to this area of work. Victims had a high profile in the service, and their safety, needs and wishes were considered consistently by all staff across the organisation.’

As part of this job, you will play a crucial role in ensuring victims feel heard, supported and safe. You will be responsible for managing a caseload of victims and will provide them with information, updates and assistance to ensure their voice is heard and their needs are met.

We would like to hear from people who are passionate about supporting others and committed to delivering an outstanding service to victims.

Key responsivities of a Victim Liaison Officer

• Manage a caseload of victims, being their point of contact following a child committing an offence and receiving an out of court resolution.
• Gaining the views of victims regarding how they have been impacted by a crime, assessing their needs and safety and supporting them to move forward.
• Providing one to one support to victims through in person visits, telephone calls and e-mails.
• Representing the voice of victims in decision making panels for children to ensure their voice is heard and their views and needs are taken into consideration.
• Woking alongside multi-agency partners to gather and share information to ensure victims are kept safe.
• Keeping victims updated at key points throughout a child’s out of court disposal.
• Delivering victim awareness sessions to children who have offended.
• Facilitating direct and indirect restorative justice between victims and children including face to face conferences, shuttling and restorative letters.
• Writing victim assessments and keeping an accurate and up to date electronic record of contact.
• Sourcing reparation sites across the East Riding to ensure children’s reparation hours give back to the local community.

Why work for East Riding?

We really value our staff, and it is our fundamental belief that our staff are the most important asset in fulfilling our responsibility to provide a quality service to children, young people and their families.

Benefits of working within Youth Justice, include:

• Regular reflective supervision with a focus on your wellbeing, your development, and what is working well.

• Strong management support at all levels.

• A service wide commitment to celebrating best practice and practice strengths.

• A service wide commitment to promoting wellbeing and support.

Our Model of Practice Stronger Together: You can, I can, We can

We have created a bespoke practice model that reflects and connects our vision, our value base and our behaviour as one East Riding of Yorkshire approach to working with children, young people and their families, which is nurtured and grown from within East Riding of Yorkshire CYPSSS and owned by our workforce.

Our Stronger Together approach is strengths based, solution-focused, and relational recognising that the very best work with families takes place within the context of excellent, collaborative relationships.

Other important information

These posts are subject to an enhanced DBS Checkand Police Vetting due to the work base being located at Beverley Police Station.