Youth Support Worker

Youth Support Worker - Young People’s Housing Service - St Albans (Oysterfields)

Full time - 37.5 hours per week - £25,857pa

Do you want to make a lasting impact in the lives of young people?
We are looking for a compassionate and motivatedSupport Worker to join our dedicated team at the Young People’s Housing Service (YPHS) in St Albans, supporting separated migrant children aged 16-18 who are homeless or at risk of homelessness.

This role operates within a 24-hour rotational shift pattern, which includes regular overnight sleep-in shifts on a weekly basis. Support Worker’s must be prepared to work a variety of shifts, including evenings, weekends, and bank holidays, as part of a consistent rota.

As a Support Worker, you will play a vital role in helping young people build the skills and confidence they need to live independently. You will work closely with each individual to:

• Develop personalised support plans tailored to their goals and needs
• Promote independence through life skills such as cooking, cleaning, and budgeting
• Support access to education, employment, and healthcare services
• Build trusting relationships and provide emotional support
• Respond effectively in crisis situations and contribute to safeguarding plans

You’ll be part of a passionate, values-driven team that works collaboratively with social workers, local authorities, and other professionals.

About you:
We’re looking for someone who is empathetic, resilient, and committed to empowering vulnerable young people.

You will also need to:

• Communicate clearly and adapt to diverse needs and backgrounds
• Work flexibly as part of a 24-hour rota, including weekends, bank holidays, and sleep-ins
• Work independently and as part of a team in a fast-paced environment
• Hold a full UK driving licence and have access to a vehicle

Please note that a condition of your employment is that you commit to starting the following qualification within one year of joining Hightown:

• Frontline Staff - NVQ Level 3 or equivalent Children and Young Peoples Workforce Diploma
• Sign up to the DBS Update Service

We offer a structured induction, ongoing training, and the opportunity to gain a nationally recognised qualification in health and social care.

Hightown Benefits:

• Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service
• £25,857 pa for a 37.5 hour a week contract
• Workplace pension scheme and life assurance of three times your annual salary
• Mileage paid for car usage
• Fully paid DBS
• Annual bonus based on satisfactory performance
• Monthly attendance bonus and annual salary and cost of living review
• Ongoing professional development and training to help you deliver outstanding support
• Employee assistance helpline

Appointment to this position will be subject to satisfactory right to work, enhanced DBS and references.

We are an Equal Opportunities & Disability Confident Employer.